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| Problem Isolation | |
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Problem | Possible Causes | Possible Solutions |
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Host Error |
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| Ensure the proper host is selected. |
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| Scan the appropriate host type program- |
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| ming bar code. |
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| For |
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| tion parameters to match the host's settings. |
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Host displays scanned data incorrectly. | Scanner is not programmed to work with | For a USB HID keyboard or Keyboard |
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the host. | Wedge configuration, program the system |
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| for the correct keyboard type and language, |
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| and turn off the CAPS LOCK key. |
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| Program the proper editing options (e.g., |
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| ADF, |
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| Check the scanner’s host type parameters |
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| or editing options. |
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Trigger |
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| Verify that system power is sufficient. If the |
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| No power to the scanner. | scanner requires a power supply, reconnect |
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| using an approved power supply. |
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Nothing happens when the trigger but- | Interface/power cables are loose. | Check for loose cable connections and re- |
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ton is pressed. | connect cables. |
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| Verify that the correct host interface cable is |
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| Incorrect host interface cable is used. | used. If not, connect the correct host inter- |
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| face cable. |
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NOTE
If the problem persists after performing these checks, contact your
distributor or Technical Support.
Product Reference Guide | 17 |
