Datalogic Scanning QD 2300 distributor or Technical Support, Product Reference Guide, Problem

		Problem Isolation
Problem	Possible Causes	Possible Solutions
Host Error
		Ensure the proper host is selected.
		Scan the appropriate host type program-
		ming bar code.
		For RS-232, set the scanner's communica-
		tion parameters to match the host's settings.
Host displays scanned data incorrectly.	Scanner is not programmed to work with	For a USB HID keyboard or Keyboard
	the host.	Wedge configuration, program the system
		for the correct keyboard type and language,
		and turn off the CAPS LOCK key.
		Program the proper editing options (e.g.,
		ADF, UPC-E to UPC-A Conversion).
		Check the scanner’s host type parameters
		or editing options.
Trigger
		Verify that system power is sufficient. If the
	No power to the scanner.	scanner requires a power supply, reconnect
		using an approved power supply.
Nothing happens when the trigger but-	Interface/power cables are loose.	Check for loose cable connections and re-
ton is pressed.		connect cables.
		Verify that the correct host interface cable is
	Incorrect host interface cable is used.	used. If not, connect the correct host inter-
		face cable.

NOTE

If the problem persists after performing these checks, contact your

distributor or Technical Support.

Product Reference Guide 17