Troubleshooting
4.2.2 Adjusting Printhead Pressure and Support
The Printer's Printhead support plate requires adjustment if media widths of 3.5" (89mm) or less are used. Figure
The Head Support Plate supports the outer end of the Printhead when narrow media is used. Without this support, the Printhead would bear down on the drive roller, causing diminished print quality and premature wear. The Head Support Plate needs to be engaged only when the media width is less than 3.5" (89mm).
To make this adjustment, loosen the two mount screws that fasten the Head to the Support Plate, leaving the screw on the left slightly snug. Load the media and engage the Printhead by rotating the
Note: The mount screws that secure the Head Support Plate also secure the Ribbon Shield. When loosening these screws, be aware that both the Plate and the Shield may move.
Figure 4-2 Printhead Mount Assembly
66 | Allegro2 |