4.4.2Cleaning the Platen Roller

Print quality can decline if the platen roller becomes contaminated with paper dust, grit or adhesive. When this build-up is not removed, it can cause abrasive damage to the printhead. To clean the Platen Roller:

ŒTurn ‘Off’ and unplug the printer.

ST Models: Raise the access cover; see Section 3.2.

ŽSlide the printhead latch to the unlocked position, raise the Printhead Assembly (see Section 4.4.1) and remove the ticket stock.

Using a cotton swab or lint-free cloth moistened with isopropyl alcohol, remove all debris from the Platen Roller. Manually rotate the roller and repeat to clean the entire surface.

Allow the Platen Roller to dry, then lower the Printhead Assembly and slide the printhead latch into the locked position.

Plug in and turn ‘On’ the printer.

Load ticket stock; see Section 3.2.

ST Models: Close the

access cover.

þNote: NEVER use a sharp object to clean the Platen Roller.

ST/SV-3210 and ST/SV-3306

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Datamax SV-3210, SV-3306, ST-3210, ST-3306 manual Cleaning the Platen Roller