If experiencing this problem…

Try this solution…

After printing the ticket, the

Ÿ If cutter equipped, this may indicate a

Fault Indicator lights:

cutter fault; call for service.

 

Ÿ If not cutter equipped:

 

a) Possible programming problem.

 

b) Possible mechanical problem – try

 

pressing the FEED button to clear

 

the fault: if no response, call for

 

service. Otherwise, the positioning

 

of the TOF Sensor may need an

 

adjustment (see Section 4.0).

 

 

The printer feeds when no ticket

Ÿ The Ticket Detect Sensor may be

stock is present or :

obstructed; clean the sensor per Section

 

4.4.4.

 

 

The printer feeds approximately

Ÿ The position of the TOF Sensor may

20 inches (51 cm) of ticket stock

adjusting; see Section 4.0.

then the Fault Indicator lights:

Ÿ The TOF Sensor may be obstructed;

 

 

clean the sensor, see Section 4.4.3.

 

Ÿ The TOF Mark on the ticket stock may

 

not meet specifications; see Section 6.

 

Ÿ Ticket stock may be mounted upside

 

down; reinstall correctly, see Section

 

3.2.

 

 

Tickets sometimes jam and/or

Ÿ The printhead may not be latched; see

the printing is not square to the

Section 4.4.1.

ticket borders:

Ÿ The Media Guides may be incorrectly

 

 

positioned; see Section 3.2.

 

Ÿ If cutter equipped, the cutter may be

 

malfunctioning; call for service.

 

 

ST/SV-3210 and ST/SV-3306

39

Page 49
Image 49
Datamax ST-3210, SV-3306, ST-3306, SV-3210 manual Not meet specifications see Section