If experiencing this problem… | Try this solution… |
After printing the ticket, the | Ÿ If cutter equipped, this may indicate a |
Fault Indicator lights: | cutter fault; call for service. |
| Ÿ If not cutter equipped: |
| a) Possible programming problem. |
| b) Possible mechanical problem – try |
| pressing the FEED button to clear |
| the fault: if no response, call for |
| service. Otherwise, the positioning |
| of the TOF Sensor may need an |
| adjustment (see Section 4.0). |
|
|
The printer feeds when no ticket | Ÿ The Ticket Detect Sensor may be |
stock is present or : | obstructed; clean the sensor per Section |
| 4.4.4. |
|
|
The printer feeds approximately | Ÿ The position of the TOF Sensor may |
20 inches (51 cm) of ticket stock | adjusting; see Section 4.0. |
then the Fault Indicator lights: | Ÿ The TOF Sensor may be obstructed; |
| |
| clean the sensor, see Section 4.4.3. |
| Ÿ The TOF Mark on the ticket stock may |
| not meet specifications; see Section 6. |
| Ÿ Ticket stock may be mounted upside |
| down; reinstall correctly, see Section |
| 3.2. |
|
|
Tickets sometimes jam and/or | Ÿ The printhead may not be latched; see |
the printing is not square to the | Section 4.4.1. |
ticket borders: | Ÿ The Media Guides may be incorrectly |
| |
| positioned; see Section 3.2. |
| Ÿ If cutter equipped, the cutter may be |
| malfunctioning; call for service. |
|
|
| 39 |