If experiencing this problem… | Try this solution… |
No Communications: | Ÿ The parser mode setting between the |
| printer and host may not match; |
| reconfigure, see Section 4.3. |
| Ÿ The communication parameters between |
| the printer and host may not match; |
| reconfigure to match, see Section 4.3. |
| Ÿ The interface connection may be faulty |
| or the cable may be incorrect or faulty; |
| check the connections and see |
| Appendix C for cable requirements. |
|
|
Poor print quality or no printing: | Ÿ The printhead latch may not be locked; |
| lock the latch. See Section 3.2. |
| Ÿ The printhead may be dirty; clean per |
| Section 4.4.1. |
| Ÿ The heat setting may be incorrect for the |
| stock. Use the Darkness Control (see |
| Section 3.4), or adjust the heat setting |
| through the software program (software |
| will override the Front Panel setting). In |
| addition, print speed can also be used to |
| darken or lighten print. |
| Ÿ The type of ticket stock may be |
| incorrect (i.e., thermal transfer). |
| Ÿ The parser mode setting between the |
| printer and the host may not match; |
| reconfigure for the same emulation, see |
| Section 4.3. |
| Ÿ The printhead latch may not be locked; |
| lock the latch. See Section 3.2. |
| Ÿ The printhead may be dirty; clean per |
| Section 4.4.1. |
|
|
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