France Paris Montpellier Website support.euro.dell.com | Dell 2350

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

France (Paris) (Montpellier)	Website: support.euro.dell.com
International Access Code: 00	E-mail:support.euro.dell.com/fr/fr/emaildell/
Country Code: 33	Home and Small Business
City Codes: (1) (4)	Technical Support	0825 387 270
	Customer Care	0825 823 833
	Switchboard	0825 004 700
	Switchboard (calls from outside of France)	04 99 75 40 00
	Sales	0825 004 700
	Fax	0825 004 701
	Fax (calls from outside of France)	04 99 75 40 01
	Corporate
	Technical Support	0825 004 719
	Customer Care	0825 338 339
	Switchboard	01 55 94 71 00
	Sales	01 55 94 71 00
	Fax	01 55 94 71 01

Germany (Langen)	Website: support.euro.dell.com
International Access Code: 00	E-mail: tech_support_central_europe@dell.com
Country Code: 49	Technical Support	06103 766-7200
City Code: 6103	Home/Small Business Customer Care	0180-5-224400
	Global Segment Customer Care	06103 766-9570
	Preferred Accounts Customer Care	06103 766-9420
	Large Accounts Customer Care	06103 766-9560
	Public Accounts Customer Care	06103 766-9555
	Switchboard	06103 766-7000

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Appendix

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Dell 2350 manual France Paris Montpellier Website support.euro.dell.com, Home and Small Business, Corporate, 106

Contents

Dell Dimension 2350 Series Abbreviations and Acronyms Contents Solving Problems Mail, Modem, and Internet Problems If the screen is difficult to read Using System RestoreResolving Software and Hardware Incompatibilities Front and Back View of the Computer Reinstalling Microsoft Windows XPAdding a Second CD or DVD Drive 118 Dell Technical Support Policy U.S. Only100 Limited Warranties and Return Policy 121 Contents General W . d e l l . c o m s u p p o r t . d e l l . c o m When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing Habits Battery Disposal Finding Information for Your Computer What Are You Looking For? Find it Here How to reinstall my operating system E r a t i n g S y s t e m C D Te l l M e H o w h e l p f i l e Click Tell Me How Finding Information for Your Computer Setting Up Using Your Computer Connecting a Parallel Printer Setting Up a PrinterPrinter Cable Connecting a USB Printer Transferring Information to a New Computer Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Click checklist for creating a network Connecting to the Internet Setting Up Your Internet Connection Copying CDs If you have a CD, click Use the CD I got from an ISP Using Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW Discs Helpful Tips How to Copy a CD Turning Off the Computer Click Turn off Solving Problems Finding Solutions See Solving Problems Battery Problems Finding Help Information Floppy drive problems Drive ProblemsBack of floppy disk Write-protected CD drive problems Problems writing to a CD-RW drive Hard drive problems Mail, Modem, and Internet ProblemsDVD drive problems Under Error-checking, click Check Now Click Start Click the Start button, and then click Control Panel Click Control Panel Click Add or Remove Programs Error MessagesClick the Change or Remove Program icon Program stops responding General ProblemsComputer stops responding Click Applications Program is designed for an earlier Windows operating system Other software problemsProgram crashes repeatedly Solid blue screen appears Other technical problems General hardware problems Keyboard Problems Mouse Problems Power Problems Network ProblemsLightlight Printer Problems Diagnostic Lights on Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones Check the Enable digital CD audio for this CD-ROM device box Video and Monitor Problems If the screen is blank If the screen is difficult to read Click Appearance and Themes Solving Problems Advanced Troubleshooting Diagnostic Lights Light Pattern Problem Suggested Resolution Description Light Pattern Problem Suggested Resolution Description Starting the Dell Diagnostics Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the ResourceCD Dell Diagnostics Main Menu Option Function Tab Function Drivers What Is a Driver?Identifying Drivers Using Windows XP Device Driver Rollback Reinstalling DriversUsing the Dell Dimension ResourceCD Creating a Restore Point Using System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Enabling System Restore Click Performance and Maintenance and click System Resolving Software and Hardware Incompatibilities Reinstalling Windows XP Reinstalling Microsoft Windows XPBefore You Reinstall Preparing to Boot From the Operating System CD Starting Windows XP Setup Completing the GUI Setup Completing the Operating System Setup Reinstalling Drivers and Software Adding Parts Front and Back View of the Computer Front View Computer. Instead, perform a Windows shutdown Back View Removing the Computer Cover Place the computer cover on a level surface Looking Inside Your Computer System Board Cmos Adding Cards W . d e l l . c o m s u p p o r t . d e l l . c o m Fully seated Adding a Second CD or DVD Drive Side hinges Front panel Top tab Insert Tabs Gently slide the drive into place Side hinges Front panel Adding Memory Adding Parts Adding a Floppy Drive Release lever middle tab Tabs Insert Top bracket screw drive bracket Floppy drive Adding Parts Side hinges Front panel Replacing the Computer Cover P e n d i System Information SpecificationsMicroprocessor Expansion Bus Memory Ports and ConnectorsDrives Audio PowerVideo Network Standard Settings Viewing Settings System Setup Program Screens Clearing Forgotten Passwords Replacing the Battery Battery Battery socket Dell Technical Support Policy U.S. Only Contacting Dell Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals 101 102 Cayman Islands BruneiCanada North York, Ontario Chile Santiago Costa Rica China XiamenColombia Czech Republic Prague Website support.euro.dell.com 105 Corporate France Paris Montpellier Website support.euro.dell.comHome and Small Business Germany Langen Website support.euro.dell.com 107 Jamaica Ireland Cherrywood Website support.euro.dell.comItaly Milan Website support.euro.dell.com 108 Korea Seoul Japan Kawasaki Website support.jp.dell.com109 Area Codes Local Numbers, Toll-Free Numbers 110 Netherlands Antilles MexicoMontserrat Netherlands Amsterdam Website support.euro.dell.com 112 113 Sweden Upplands Vasby Website support.euro.dell.com Spain Madrid Website support.euro.dell.com114 115 Uruguay Bracknell Website support.euro.dell.com116 Virgin Islands A. Austin, TexasBusiness Venezuela Returning Items for Warranty Repair or Credit Regulatory Notices NOM Information Mexico Only 119 Appendix What is not covered by this limited warranty? Limited Warranty for the U.SWhat is covered by this limited warranty? Limited Warranties and Return Policy What will Dell do? How long does this limited warranty last?What do I do if I need warranty service? 122 How will you fix my product? What if I purchased a service contract?123 What do I do if I am not satisfied? May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only 124 Limited Warranty Terms for Canada 125 Technical Support and Customer Service 126 127 Total Satisfaction Return Policy 128 Dell-Branded Peripheral Products Dell Software and PeripheralsThird-Party Software and Peripherals Products Return Policy Making a Claim GuaranteeExclusions Limitation and Statutory Rights Intel’s Three Year Limited Warranty 131 132 What are ’Errata’? D ex 133 134 135 136