40 Solving Problems
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General Problems

The computer stops responding

A program stops responding

NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY AGAIN —
You have too many programs open. Close all windows and open the program that you want to use.
In some cases, you might have to restart your computer to restore computer resources. If so, try
running the program that you want to use first.
OPERATING SYSTEM NOT FOUND —Contact Dell (see page100).
THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE —The file that
you are trying to copy is too large to fit on the disk. Try copying the file to a blank disk or using a
larger-capacity disk.
A:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY —The floppy drive cannot read the
disk. Insert a floppy disk into the drive and try again.
TURN THE COMPUTER OFF —If your computer locks up and you are unable to get a response
by pressing a key on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on
the computer. You might lose data if you are unable to perform an operating system shutdown.
END THE PROGRAM —
1Press <Ctrl><Shift><Esc> simultaneously.
2Click Applications.
3Click the program that is no longer responding.
4Click End Task.