Dell Dimension 2350 Series
Abbreviations and Acronyms
Contents
Solving Problems
Mail, Modem, and Internet Problems
Resolving Software and Hardware Incompatibilities
Using System Restore
If the screen is difficult to read
Adding a Second CD or DVD Drive
Reinstalling Microsoft Windows XP
Front and Back View of the Computer
Dell Technical Support Policy U.S. Only
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Limited Warranties and Return Policy 121
Contents
General
W . d e l l . c o m s u p p o r t . d e l l . c o m
When Using Your Computer
When Working Inside Your Computer
Protecting Against Electrostatic Discharge
Ergonomic Computing Habits
Battery Disposal
Finding Information for Your Computer
What Are You Looking For? Find it Here
How to reinstall my operating system
E r a t i n g S y s t e m C D
Te l l M e H o w h e l p f i l e
Click Tell Me How
Finding Information for Your Computer
Setting Up Using Your Computer
Printer Cable
Setting Up a Printer
Connecting a Parallel Printer
Connecting a USB Printer
Transferring Information to a New Computer
Setting Up a Home and Office Network
Connecting to a Network Adapter
Network Setup Wizard
Click checklist for creating a network
Connecting to the Internet
Setting Up Your Internet Connection
Copying CDs
If you have a CD, click Use the CD I got from an ISP
Using Easy CD Creator Basic
Using Blank CD-R Discs or Blank CD-RW Discs
Helpful Tips
How to Copy a CD
Turning Off the Computer
Click Turn off
Solving Problems
Finding Solutions
See
Solving Problems
Battery Problems
Finding Help Information
Back of floppy disk Write-protected
Drive Problems
Floppy drive problems
CD drive problems
Problems writing to a CD-RW drive
Mail, Modem, and Internet Problems
DVD drive problems
Hard drive problems
Under Error-checking, click Check Now Click Start
Click the Start button, and then click Control Panel
Click the Change or Remove Program icon
Error Messages
Click Control Panel Click Add or Remove Programs
General Problems
Computer stops responding
Program stops responding
Click Applications
Other software problems
Program crashes repeatedly
Program is designed for an earlier Windows operating system
Solid blue screen appears
Other technical problems
General hardware problems
Keyboard Problems
Mouse Problems
Lightlight
Network Problems
Power Problems
Printer Problems
Diagnostic Lights on
Scanner Problems
Sound and Speaker Problems
No sound from speakers
No sound from headphones
Check the Enable digital CD audio for this CD-ROM device box
Video and Monitor Problems
If the screen is blank
If the screen is difficult to read
Click Appearance and Themes
Solving Problems
Advanced Troubleshooting
Diagnostic Lights
Light Pattern Problem Suggested Resolution Description
Light Pattern Problem Suggested Resolution Description
Dell Diagnostics
When to Use the Dell Diagnostics
Starting the Dell Diagnostics
Starting the Dell Diagnostics From Your Hard Drive
Starting the Dell Diagnostics From the ResourceCD
Dell Diagnostics Main Menu
Option Function
Tab Function
Identifying Drivers
What Is a Driver?
Drivers
Using the Dell Dimension ResourceCD
Reinstalling Drivers
Using Windows XP Device Driver Rollback
Restoring the Computer to an Earlier Operating State
Using System Restore
Creating a Restore Point
Undoing the Last System Restore
Enabling System Restore
Click Performance and Maintenance and click System
Resolving Software and Hardware Incompatibilities
Reinstalling Microsoft Windows XP
Before You Reinstall
Reinstalling Windows XP
Preparing to Boot From the Operating System CD
Starting Windows XP Setup
Completing the GUI Setup
Completing the Operating System Setup
Reinstalling Drivers and Software
Adding Parts
Front and Back View of the Computer
Front View
Computer. Instead, perform a Windows shutdown
Back View
Removing the Computer Cover
Place the computer cover on a level surface
Looking Inside Your Computer
System Board
Cmos
Adding Cards
W . d e l l . c o m s u p p o r t . d e l l . c o m
Fully seated
Adding a Second CD or DVD Drive
Side hinges Front panel Top tab
Insert Tabs
Gently slide the drive into place
Side hinges Front panel
Adding Memory
Adding Parts
Adding a Floppy Drive
Release lever middle tab
Tabs Insert
Top bracket screw drive bracket Floppy drive Adding Parts
Side hinges Front panel
Replacing the Computer Cover
P e n d i
Specifications
Microprocessor
System Information
Expansion Bus
Drives
Ports and Connectors
Memory
Power
Video
Audio
Network
Standard Settings
Viewing Settings
System Setup Program Screens
Clearing Forgotten Passwords
Replacing the Battery
Battery Battery socket
Dell Technical Support Policy U.S. Only
Definition of Third-Party Software and Peripherals
Definition of Dell-Installed Software and Peripherals
Contacting Dell
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Brunei
Canada North York, Ontario
Cayman Islands
Chile Santiago
China Xiamen
Colombia
Costa Rica
Czech Republic Prague Website support.euro.dell.com
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France Paris Montpellier Website support.euro.dell.com
Home and Small Business
Corporate
Germany Langen Website support.euro.dell.com
107
Ireland Cherrywood Website support.euro.dell.com
Italy Milan Website support.euro.dell.com
Jamaica
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109
Japan Kawasaki Website support.jp.dell.com
Korea Seoul
Area Codes Local Numbers, Toll-Free Numbers
110
Mexico
Montserrat
Netherlands Antilles
Netherlands Amsterdam Website support.euro.dell.com
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Spain Madrid Website support.euro.dell.com
Sweden Upplands Vasby Website support.euro.dell.com
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Bracknell Website support.euro.dell.com
Uruguay
A. Austin, Texas
Business
Virgin Islands
Venezuela
Returning Items for Warranty Repair or Credit
Regulatory Notices
NOM Information Mexico Only
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Appendix
Limited Warranty for the U.S
What is covered by this limited warranty?
What is not covered by this limited warranty?
Limited Warranties and Return Policy
How long does this limited warranty last?
What do I do if I need warranty service?
What will Dell do?
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123
What if I purchased a service contract?
How will you fix my product?
May I transfer the limited warranty?
Total Satisfaction Return Policy U.S. Only
What do I do if I am not satisfied?
124
Limited Warranty Terms for Canada
125
Technical Support and Customer Service
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Total Satisfaction Return Policy
128
Dell Software and Peripherals
Third-Party Software and Peripherals Products
Dell-Branded Peripheral Products
Return Policy
Guarantee
Exclusions
Making a Claim
Limitation and Statutory Rights
Intel’s Three Year Limited Warranty
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132
What are ’Errata’?
D ex
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