48 Solving Problems
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Sound and Speaker Problems

No sound from speakers

NOTE: The volume control in some MP3 players overrides the Windows® volume setting. If you
have been listening to MP3 songs, ensure that you did not turn the player volume down or off.
CHECK THE CABLE CONNECTIONS —
• If your scanner has a power cable, ensure that the power cable is firmly connected to a working
electrical outlet and that the scanner is turned on.
• Ensure that the scanner cable is firmly connected to the computer and to the scanner.
VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT® WINDOWS®—
1Click the Start button.
2Click Control Panel.
3Click Printers and Other Hardware.
4Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
REINSTALL THE SCANNER DRIVER —See the scanner documentation for instructions.
CHECK THE SPEAKER CABLE CONNECTIONS —Ensure that the speakers are connected as
shown on the setup diagram supplied with the speakers.
ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON —See the
setup diagram supplied with the speakers. If your speakers have volume controls, adjust the
volume, bass, or treble to eliminate distortion.
ADJUST THE WINDOWS VOLUME CONTROL —Click or double-click the speaker icon in the
lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not
muted.
DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR —Sound from the
speakers is automatically disabled when headphones are connected to the computer’s front-panel
headphone connector.