w w w . d e l l . c o m s u p p o r t . d e l l . c o m
TE S T T H E K E Y B O A R D — Connect a properly working keyboard to the computer, and try using the keyboard. If the new keyboard works, the original keyboard is faulty.
CH E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 63.
Mouse Problems
RE S T A R T T H E C O M P U T E R —
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.
3 After the computer turns off, press the power button to restart the computer.
R E C O N N E C T T H E M O U S E C A B L E —
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.
3 After the computer turns off, reconnect the mouse cable as shown on the setup diagram for your computer.
4 Start the computer.
CH E C K T H E M O U S E C A B L E —
•Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.
•Ensure that the cable is firmly connected to the computer.
TE S T T H E M O U S E — Connect a properly working mouse to the computer, and try using the mouse. If the new mouse works, the original mouse was faulty.
CH E C K T H E M O U S E S E T T I N G S —
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Mouse.
3 Try adjusting the settings.
RE I N S T A L L T H E M O U S E D R I V E R — See page 60.
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