Light Pattern

Problem

Suggested Resolution

 

 

 

 

Description

 

 

 

 

 

 

 

G

Y

Y

Y

No memory modules

• Reinstall all memory modules (see page 83)

 

 

 

 

are detected.

and restart the computer.

 

 

 

 

 

• To eliminate the possibility of a faulty

A

B

C

D

 

memory connector, remove all memory

 

modules, reinstall one memory module (if

 

 

 

 

 

 

 

 

 

 

the computer supports a single module) (see

 

 

 

 

 

page 83), and then restart the computer. If

 

 

 

 

 

the computer starts normally, move the

 

 

 

 

 

memory module to a different connector and

 

 

 

 

 

restart the computer. Continue until you

 

 

 

 

 

have identified a faulty connector or

 

 

 

 

 

reinstalled all modules without error.

 

 

 

 

 

• If the problem persists, contact Dell (see

 

 

 

 

 

page 100).

 

 

 

 

 

 

Y

G

Y

Y

A PCI bus failure has

1 Determine if a conflict exists by removing a

 

 

 

 

occurred.

card (see page 75) and then restarting the

 

 

 

 

 

computer.

A

B

C

D

 

2 If the problem persists, reinstall the card that

 

you removed (see page 75), remove a

 

 

 

 

 

different card, and then restart the computer.

3 Repeat this process for each card. If the

 

 

 

 

 

computer starts normally, troubleshoot the

 

 

 

 

 

last card removed from the computer for

 

 

 

 

 

resource conflicts (see "Resolving Software

 

 

 

 

 

and Hardware Incompatibilities" on

 

 

 

 

 

page 63).

 

 

 

 

 

4 If the problem persists, contact Dell (see

 

 

 

 

 

page 100).

 

 

 

 

 

 

Y

G

Y

G

A video controller

Contact Dell (see page 100).

 

 

 

 

failure has occurred.

 

A

B

C

D

 

 

 

 

 

 

 

 

G

G

G

Y

Other failure has

• Ensure that the cables are properly

 

 

 

 

occurred.

connected from the hard drive, CD drive,

 

 

 

 

 

and DVD drive to the system board (see

A

B

C

D

 

page 74).

 

• If the problem persists, contact Dell (see

 

 

 

 

 

 

 

 

 

 

page 100).

 

 

 

 

 

 

Advanced Troubleshooting

55

Page 55
Image 55
Dell 2350 manual Light Pattern Problem Suggested Resolution Description