Dell 2350 manual Scanner Problems

VE R I F Y T H E P R I N T E R C A B L E C O N N E C T I O N S —

•See the printer documentation for cable connection information.

•Ensure that the printer cables are securely connected to the printer and the computer as described in "Setting Up a Printer" on page 20.

TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y WI N D O W S ® —

1 Click the Start button.

2Click Control Panel.

3Click Printers and Other Hardware.

4Click View installed printers or fax printers.

If the printer is listed, right-click the printer icon.

5Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

RE I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for instructions.

Scanner Problems

NOTE: Dell does not cover the scanner’s warranty. If you need technical assistance for your scanner, call the scanner’s manufacturer. See the scanner documentation for the correct phone number.

CH E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup and troubleshooting information.

UN L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.

RE S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N

Solving Problems

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