Reinstalling Drivers | Dell 2350 manual

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Reinstalling Drivers

NOTICE: The Dell Support website and your Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

To use Device Driver Rollback:

1Click the Start button and click Control Panel.

2In the Control Panel window, under Pick a Category, click Performance and Maintenance.

3In the Performance and Maintenance window, click System.

4In the System Properties window, click the Hardware tab.

5Click Device Manager.

6In the Device Manager window, right-click the device for which the new driver was installed and click Properties.

7Click the Drivers tab.

8Click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore (see page 61) to return your computer to the operating state that existed before you installed the new driver.

Using the Dell Dimension ResourceCD

If using Device Driver Rollback or System Restore (see page 61) does not resolve the problem, then reinstall the driver from the Dell Dimension ResourceCD:

1With the Windows desktop displayed, insert the ResourceCD into the CD or DVD drive.

If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5.

2When the ResourceCD installation program starts, follow the prompts on the screen.

3When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer.

4When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive.

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Advanced Troubleshooting

Image 60

Dell 2350 manual Reinstalling Drivers, Using Windows XP Device Driver Rollback, Using the Dell Dimension ResourceCD

Contents

Dell Dimension 2350 Series Abbreviations and Acronyms Contents Solving Problems Mail, Modem, and Internet Problems Using System Restore If the screen is difficult to readResolving Software and Hardware Incompatibilities Reinstalling Microsoft Windows XP Front and Back View of the ComputerAdding a Second CD or DVD Drive Dell Technical Support Policy U.S. Only 100118 Limited Warranties and Return Policy 121 Contents General W . d e l l . c o m s u p p o r t . d e l l . c o m When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing Habits Battery Disposal Finding Information for Your Computer What Are You Looking For? Find it Here How to reinstall my operating system E r a t i n g S y s t e m C D Te l l M e H o w h e l p f i l e Click Tell Me How Finding Information for Your Computer Setting Up Using Your Computer Setting Up a Printer Connecting a Parallel PrinterPrinter Cable Connecting a USB Printer Transferring Information to a New Computer Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Click checklist for creating a network Connecting to the Internet Setting Up Your Internet Connection Copying CDs If you have a CD, click Use the CD I got from an ISP Using Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW Discs Helpful Tips How to Copy a CD Turning Off the Computer Click Turn off Solving Problems Finding Solutions See Solving Problems Battery Problems Finding Help Information Drive Problems Floppy drive problemsBack of floppy disk Write-protected CD drive problems Problems writing to a CD-RW drive Mail, Modem, and Internet Problems DVD drive problemsHard drive problems Under Error-checking, click Check Now Click Start Click the Start button, and then click Control Panel Error Messages Click Control Panel Click Add or Remove ProgramsClick the Change or Remove Program icon General Problems Computer stops respondingProgram stops responding Click Applications Other software problems Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appears Other technical problems General hardware problems Keyboard Problems Mouse Problems Network Problems Power ProblemsLightlight Printer Problems Diagnostic Lights on Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones Check the Enable digital CD audio for this CD-ROM device box Video and Monitor Problems If the screen is blank If the screen is difficult to read Click Appearance and Themes Solving Problems Advanced Troubleshooting Diagnostic Lights Light Pattern Problem Suggested Resolution Description Light Pattern Problem Suggested Resolution Description Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the ResourceCD Dell Diagnostics Main Menu Option Function Tab Function What Is a Driver? DriversIdentifying Drivers Reinstalling Drivers Using Windows XP Device Driver RollbackUsing the Dell Dimension ResourceCD Using System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Enabling System Restore Click Performance and Maintenance and click System Resolving Software and Hardware Incompatibilities Reinstalling Microsoft Windows XP Before You ReinstallReinstalling Windows XP Preparing to Boot From the Operating System CD Starting Windows XP Setup Completing the GUI Setup Completing the Operating System Setup Reinstalling Drivers and Software Adding Parts Front and Back View of the Computer Front View Computer. Instead, perform a Windows shutdown Back View Removing the Computer Cover Place the computer cover on a level surface Looking Inside Your Computer System Board Cmos Adding Cards W . d e l l . c o m s u p p o r t . d e l l . c o m Fully seated Adding a Second CD or DVD Drive Side hinges Front panel Top tab Insert Tabs Gently slide the drive into place Side hinges Front panel Adding Memory Adding Parts Adding a Floppy Drive Release lever middle tab Tabs Insert Top bracket screw drive bracket Floppy drive Adding Parts Side hinges Front panel Replacing the Computer Cover P e n d i Specifications MicroprocessorSystem Information Expansion Bus Ports and Connectors MemoryDrives Power VideoAudio Network Standard Settings Viewing Settings System Setup Program Screens Clearing Forgotten Passwords Replacing the Battery Battery Battery socket Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and Peripherals Contacting DellDefinition of Third-Party Software and Peripherals 101 102 Brunei Canada North York, OntarioCayman Islands Chile Santiago China Xiamen ColombiaCosta Rica Czech Republic Prague Website support.euro.dell.com 105 France Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Germany Langen Website support.euro.dell.com 107 Ireland Cherrywood Website support.euro.dell.com Italy Milan Website support.euro.dell.comJamaica 108 Japan Kawasaki Website support.jp.dell.com Korea Seoul109 Area Codes Local Numbers, Toll-Free Numbers 110 Mexico MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com 112 113 Spain Madrid Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.com114 115 Bracknell Website support.euro.dell.com Uruguay116 A. Austin, Texas BusinessVirgin Islands Venezuela Returning Items for Warranty Repair or Credit Regulatory Notices NOM Information Mexico Only 119 Appendix Limited Warranty for the U.S What is covered by this limited warranty?What is not covered by this limited warranty? Limited Warranties and Return Policy How long does this limited warranty last? What do I do if I need warranty service?What will Dell do? 122 What if I purchased a service contract? How will you fix my product?123 May I transfer the limited warranty? Total Satisfaction Return Policy U.S. OnlyWhat do I do if I am not satisfied? 124 Limited Warranty Terms for Canada 125 Technical Support and Customer Service 126 127 Total Satisfaction Return Policy 128 Dell Software and Peripherals Third-Party Software and Peripherals ProductsDell-Branded Peripheral Products Return Policy Guarantee ExclusionsMaking a Claim Limitation and Statutory Rights Intel’s Three Year Limited Warranty 131 132 What are ’Errata’? D ex 133 134 135 136