Dell 9100 owner manual Adding and Replacing Parts

CD or DVD Problems	84
If you cannot play a CD, CD-RW, or DVD	84
If you cannot eject the CD, CD-RW, or DVD drive tray	85
If you hear an unfamiliar scraping or grinding sound	85
Sound and Speaker Problems	86
If you have a problem with integrated speakers	86
If you have a problem with external speakers	86
E-Mail, Modem, and Internet Problems	87
Resolving Other Technical Problems	89
Drivers	89
What Is a Driver?	89
Identifying Drivers	90
Reinstalling Drivers and Utilities	90
Resolving Software and Hardware Incompatibilities	92
Using Microsoft® Windows® XP System Restore	93
Creating a Restore Point	93
Restoring the Computer to an Earlier Operating State	93
Undoing the Last System Restore	94
Using the Dell Diagnostics	94
When to Use the Dell Diagnostics	94
Reinstalling Microsoft® Windows® XP	96
Before You Begin	96
Reinstalling Windows XP	97

10 Adding and Replacing Parts

Before You Begin	99
Recommended Tools	99
Shutting Down Your Computer	99
Hard Drive	101
Returning a Hard Drive to Dell	102
Memory	103
Mini PCI Card	106

Contents

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