VERIFY THAT WINDOWS® RECOGNIZES THE PRINTER

1 Click the Start button.

2 Click Control Panel.

3 Click Printers and Other Hardware.

4 Click View installed printers or fax printers. If the printer model is listed, right-click the printer icon.

5 Click Properties, and then click the Ports tab. Ensure that the Print to the following port(s): setting is USB.

REINSTALL THE PRINTER DRIVER — See the documentation supplied with the printer.

Network Problems

CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable connector is firmly connected to the optional connector on the computer and the network wall jack.

CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR

Green indicates that the network connection is active. If the status light is not green, try replacing the network cable. Amber indicates that the optional network adapter driver is loaded and the adapter is detecting activity.

RESTART THE COMPUTER — Try to log on to the network again.

CONTACT YOUR NETWORK ADMINISTRATOR — Verify that your network settings are correct and that the network is functioning.

General Program Problems

A program crashes

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

S EE THE SOFTWARE DOCUMENTATION — Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. Reinstall the program if necessary.

Solving Problems

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Dell 9100 owner manual Network Problems, General Program Problems, Program crashes