Troubleshooting Your System | Dell E11S specification

System Board	94
Removing the System Board	94
Installing the System Board	96

4 Troubleshooting Your System	99
Safety First—For You and Your System	99
Troubleshooting System Startup Failure	99
Troubleshooting External Connections	99
Troubleshooting the Video Subsystem	100
Troubleshooting a USB Device	100
Troubleshooting a Serial I/O Device	101
Troubleshooting a NIC	101
Troubleshooting a Wet System	102
Troubleshooting a Damaged System	103
Troubleshooting the System Battery	104
Troubleshooting Power Supply	105
Troubleshooting System Cooling Problems	105
Troubleshooting Cooling Fan	106
Troubleshooting System Memory	107
Troubleshooting an Internal USB Key	108
Troubleshooting an Optical Drive	109
Troubleshooting a Tape Backup Unit	110

Contents

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Dell E11S manual Troubleshooting Your System

Contents

Dell PowerEdge T110 II Systems February Contents Embedded System Management Entering the Uefi Boot ManagerOpening and Closing the System Optical and Tape Drives Optional Removing the Cooling Fan Installing the Cooling Fan Troubleshooting Your System 119 115119 116 Keystroke Description Accessing System Features During Startup Front-Panel Features and Indicators Indicator, Button, or Icon Description Connector Back-Panel Features and Indicators Guidelines for Connecting External Devices Indicator Indicator Code NIC Indicator Codes Diagnostic Indicator Code Causes Corrective Action Diagnostic Lights Code Causes Corrective Action Message Causes Corrective Actions System Messages Keyboard cable connector is Reseat the keyboard cable. If There is no device connected Information only Alert Messages Diagnostics Messages Other Information You May Need About Your System Choosing the System Boot Mode Using the System Setup Program and Boot Manager Keys Action Entering the System Setup ProgramResponding to Error Messages Using the System Setup Program Navigation Keys Main Screen System Setup OptionsOption Description Option Description Processor Settings Screen Memory Settings ScreenSystem event log Running virtualization software Sata Settings Screen Emulation Type fields Boot Settings ScreenNot installed in the same boot mode Integrated Devices Screen NIC2 PCI IRQ Assignments Screen Serial Device 1=COM1 Serial Device2=COM2 Serial Communication Screen OS Control default Power Management Screen Off System Security ScreenKeys prior to enabling this option Password on Exit Screen Entering the Uefi Boot Manager Boot Manager Screen Using the Boot Manager Navigation Keys System Utilities Screen Boot Settings ScreenBoot Mode Bios Boot Mode Uefi Using the System Password System and Setup Password FeaturesAssigning a System Password Using Your System Password to Secure Your System Deleting or Changing an Existing System Password Using the Setup PasswordAssigning a Setup Password Deleting or Changing an Existing Setup Password Operating With a Setup Password EnabledEmbedded System Management Entering the BMC Setup Module Baseboard Management Controller Configuration Recommended Tools Installing System Components Inside the System Inside the System Opening the System Opening and Closing the System Closing the System Removing the Front Bezel Front Bezel Removing and Installing the Front Bezel Installing the Front Bezel Removing Front-Bezel Insert Removing and Installing the Front Bezel Insert EMI Filler Panel Installing Front-Bezel InsertRemoving an EMI Filler Panel Removing and Installing the EMI Filler Panel Installing an EMI Filler Panel Removing an Optical or Tape Drive Optical and Tape Drives Optional Removing and Installing a Tape Drive SAS Connection Removing and Installing an Optical Drive Sata Connection Installing an Optical or Tape Drive Installing Drive Shoulder Screws Hard Drives Hard Drive Installation GuidelinesRemoving a 3.5-Inch Hard Drive Removing and Installing a 3.5-Inch Hard Drive Installing a 3.5-Inch Hard Drive Removing a 3.5-Inch Hard Drive From a Hard-Drive Bracket Removing a 2.5-Inch Hard Drive When Available Installing a 3.5-Inch Hard Drive Into a Hard-Drive Bracket 12. Removing a 2.5-Inch Hard-Drive Carrier 13. Removing and Installing a 2.5-Inch Hard Drive Installing a 2.5-Inch Hard Drive When Available 14. Attaching Power/Data Cable to the Hard Drive Expansion-Card Stabilizer Installing the Expansion-Card StabilizerRemoving the Expansion-Card Stabilizer Removing the Cooling Shroud Cooling Shroud 15. Removing and Installing the Cooling Shroud Installing the Cooling Shroud Expansion Cards Expansion Card Installation Guidelines Removing an Expansion Card Installing System Components 16. Removing and Installing an Expansion Card Installing an Expansion Card SAS Controller Expansion Card System Memory General Memory Module Installation GuidelinesMode-Specific Guidelines Memory Sockets Single Processor Physical Memory GB Size Removing Memory Modules 17. Removing and Installing a Memory Module Installing Memory Modules Installing System Components Removing the Processor Processor 18. Installing and Removing the Heat Sink 19. Removing a Processor Installing a Processor Removing the Cooling Fan Cooling Fan 20. Removing and Installing the Cooling Fan Installing the Cooling Fan Replacing the System Battery System Battery 21. Replacing the System Battery Removing the Power Supply Power Supply 22. Removing and Installing the Power Supply Installing the Power Supply Internal USB Memory Key Removing the Chassis Intrusion Switch Chassis Intrusion Switch 24. Removing and Installing the Chassis Intrusion Switch Installing the Chassis Intrusion Switch Removing the Control Panel Assembly Control Panel Assembly 25. Removing and Installing the Link Bracket Lock 26. Removing and Installing the Control Panel Assembly Installing the Control Panel Assembly Removing the System Board System Board 27. Removing and Installing the System Board Installing the System Board Installing System Components Installing System Components Troubleshooting External Connections Troubleshooting Your System Troubleshooting a USB Device Troubleshooting the Video Subsystem100 Troubleshooting a NIC Troubleshooting a Serial I/O Device101 102 Troubleshooting a Wet System 103 Troubleshooting a Damaged System 104 Troubleshooting the System Battery Troubleshooting System Cooling Problems Troubleshooting Power Supply105 106 Troubleshooting Cooling Fan 107 Troubleshooting System Memory 108 Troubleshooting an Internal USB Key 109 Troubleshooting an Optical Drive 110 Troubleshooting a Tape Backup Unit 111 Troubleshooting a Hard Drive 112 Troubleshooting Expansion Cards 113 Troubleshooting the Processor 114 Embedded System Diagnostics Features Using Online Diagnostics Testing Option Function When to Use the Embedded System DiagnosticsRunning the Embedded System Diagnostics System Diagnostics Testing Options 117 Using the Custom Test OptionsSelecting Devices for Testing Selecting Diagnostics Options 118 Viewing Information and Results System Board Jumper System Board Jumper Settings Description Connector Description System Board Connectors 121 System Board Jumpers and Connectors Description 122 Disabling a Forgotten Password 123 Contacting Dell 124 125 Index 126 127 Post 128 129 USB 130