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Dell GU051 manual Network Assistant, PC TuneUp, PC CheckUp, 104

Models: GU051

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Network Assistant

Designed specifically for users of Dell systems, the Dell Network Assistant helps simplify the setup, monitoring, troubleshooting, and repair of your network.

The Dell Network Assistant provides:

•Consolidated setup, alerting, and device status

•Simplifies keeping track of networked devices by providing visual display of network status

•Proactively pinpoints, troubleshoots and helps repair network problems

•Offers tutorials, setup wizards and FAQs to enhance understanding of networking principles

To access Dell Network Assistant, click Dell Support Center→Self Help→ Network / Internet→Network Management.

PC TuneUp

The automated or monthly version of Dell PC Tune-Up allows you to choose the day and time of the month you want your PC tuned up. A typical tuneup includes hard drive defrag, removal of unwanted and temporary files, updated security settings, verification of "good" restore points, and other maintenance activities designed to improve PC performance and security. The monthly version is available as an annual subscription and is a feature of Dell Support 3, a complimentary application that provides real-time health scans and information on how to maintain your PC.

Both versions of PC Tune-Up are available to customers in the U.S. and Canada. To learn more about the monthly version and how easy it is to keep your PC running at peak performance, visit the PC TuneUp home page (www.dell.com/services/pc tuneup).

PC CheckUp

PC Checkup is a troubleshooting and diagnostic tool that provides customized scanning and testing of your Dell system. PC Checkup will validate if your hardware is working properly and provide automated fixes for common configuration issues. Dell recommends that you run PC Checkup on a regular basis or before contacting Dell for assistance. The application creates a detailed report that can be used by Dell technicians to resolve your issue quickly.

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Troubleshooting

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Dell GU051 manual Network Assistant, PC TuneUp, PC CheckUp, 104

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m September GU051 Contents Using the Keyboard and Touch Pad Using Blank CDs and DVDs Using the Memory Card Reader Securing Your Computer External Keyboard problems Adding and Replacing Parts Removing the Optical Drive Dell QuickSet Features Traveling With Your Computer Glossary Finding Information Drivers and Utilities MediaDell Product Information Guide Service Tag and Microsoft Windows Site Features on To view Dell QuickSet Help, right-clickDell QuickSet icon Windows notification areaOperating System Media Determining Your Computer’s Configuration About Your ComputerFront View Keyboard status lights V I C E S T a T U S L I G H T S Information, see the documentation that came with your card Y B O a R D S T a T U S L I G H T S Left Side View Right Side View Eject button Optical drive Audio connectors Connects video devices, such as a monitor USB connector Back ViewD E M C O N N E C T O R RJ Bottom View Air vents Hard driveAbout Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Windows Easy Transfer Setting Up a PrinterTransferring Information to a New Computer Connecting a USB Printer Printer CablePower Protection Devices Surge ProtectorsUninterruptible Power Supplies Line ConditionersSetting Display Resolution and Refresh Rate Using the DisplayAdjusting Brightness Be installed Key Combinations Using the Keyboard and Touch PadNumeric Keypad Power Management Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions Dell QuickSet Key CombinationsTouch Pad Customizing the Touch Pad Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Battery Meter Charge GaugeConserving Battery Power Low-Battery WarningConfiguring Power Management Settings Using the Sleep Power StateCharging the Battery Replacing the BatteryStoring a Battery To remove the batteryUsing a Battery Using Multimedia Playing MediaCD player includes the following basic buttons DVD player includes the following basic buttonsPlaying Media Using Dell Travel Remote How to Copy a CD or DVD Copying CDs and DVDsUsing Blank CDs and DVDs To copy the CD or DVDHelpful Tips Using Dell MediaDirect Adjusting the VolumeAdjusting the Picture Connecting Your Computer to a TV or Audio Device Video TV-out connector Video cable Composite video adapter Video and Standard Audio Standard S-video cable Video and S/PDIF Digital Audio Video cable Composite Video and Standard Audio Composite video adapter Composite Video and S/PDIF Digital Audio Pdif digital audio cable Component Video and Standard Audio Component video adapter Component Video and S/PDIF Digital Audio Standard audio cable Component video cable Enabling the Display Settings for a TV Using Multimedia Using ExpressCards ExpressCard BlanksInstalling an ExpressCard Removing an ExpressCard or Blank Using ExpressCards Memory Card Blanks Using the Memory Card ReaderInstalling a Memory Card Removing a Memory Card or Blank Setting Up and Using Networks Connecting a Network or Broadband Modem CableWhat You Need to Establish a Wlan Connection Setting Up a NetworkWireless Local Area Network Checking Your Wireless Network Card Setting Up and Using Networks Connecting to a Wlan Page Mobile Broadband or Wireless Wide Area Network Connecting to a Mobile Broadband Network Checking Your Dell Mobile Broadband CardEnabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher Network Locator Security Cable Lock PasswordsSecuring Your Computer If Your Computer is Lost or Stolen Securing Your Computer Securing Your Computer Dell Diagnostics TroubleshootingDell Technical Update Service Shut down and restart the computer Press and hold the Fn key while powering the computer onDuring the assessment, answer any questions that appear Option Function Option Function Dell Support Center 101Dell Support DellConnect 103Network Assistant PC TuneUpPC CheckUp 104Drive Problems Optical drive problemsHardware Problems in the Windows Vista Operating System on Problems writing to a CD-RW or DVD+/-RWHard drive problems Mail, Modem, and Internet Problems 107Error Messages 108Do not use these characters in filenames 109110 111 112 ExpressCard Problems Drive and try againContact the ExpressCard manufacturer 113External Keyboard problems Ieee 1394 Device ProblemsKeyboard Problems Unexpected characters 115Lockups and Software Problems Computer does not startComputer stops responding Program stops responding or crashes repeatedlyDell MediaDirect problems Menu to access Dell MediaDirect HelpSolid blue screen appears 117Other software problems 118Memory Problems Network ProblemsRun the Dell Diagnostics see Dell Diagnostics on 119Mobile Broadband Wireless Wide Area Network Wwan Power Problems 121Printer Problems 122No sound from integrated speakers Scanner ProblemsSound and Speaker Problems No sound from external speakers Touch Pad or Mouse ProblemsNo sound from headphones 125 Video and Display ProblemsIf the display is blank 126 If the display is difficult to readGlare, which can cause poor picture quality What is a Driver? DriversIf only part of the display is readable 127128 Reinstalling Drivers and UtilitiesIdentifying Drivers 129 Manually Reinstalling Drivers 131 You can restore your operating system in the following waysRestoring Your Operating System Using Windows Vista System Restore 133 Troubleshooting Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer 137 Hard Drive Removing the Hard Drive139 Replacing the Hard Drive Optical Drive Returning a Hard Drive to DellRemoving the Optical Drive 141142 Hinge CoverReplacing the Optical Drive 143 Removing the Hinge CoverReplacing the Hinge Cover Lift and remove the keyboard 144 KeyboardRemoving the Keyboard Replacing the Keyboard 145Memory Replace the four screws on the top of the keyboardRemoving the Dimm a Memory Module 147Replacing the Dimm a Memory Module Removing the Dimm B Memory Module 149Memory module/coin-cell battery Captive screw Compartment Replacing the Dimm B Memory Module 151152 Subscriber Identity Module 153154 Wireless Mini CardsRemoving a Wlan Card Disconnect the antenna cables from the Wlan card 155Replacing a Wlan Card Removing a Mobile Broadband or Wwan Card 157158 Disconnect the two antenna cables from the Wwan card 159Replacing a Wwan Card Removing a Wpan Card 161Removing the Card Internal Card With Bluetooth Wireless TechnologyReplacing a Wpan Card 163 Coin-Cell BatteryReplacing the Card Slide the battery out of the mylar sleeve Removing the Coin-Cell BatteryReplacing the Coin-Cell Battery Dell QuickSet Features 165166 Traveling With Your Computer Identifying Your ComputerPacking the Computer 167168 Travel TipsTraveling by Air 169 Getting HelpObtaining Assistance Technical Support and Customer Service DellConnect Online ServicesAutoTech Service 171172 Problems With Your OrderAutomated Order-Status Service Before You Call 173174 Contacting Dell 175176 Specifications 177178 179 USB180 WXGA+181 Wuxga182 183 184 Storage Grms185 Using the System Setup ProgramAppendix Viewing the System Setup Screen System Setup ScreenCommonly Used Options Diskette Drive Internal HDD 186USB Storage Device CD/DVD/CD-RW drive Modular bay HDD 187About Your RAID Configuration Cleaning Your ComputerRAID Level 0 Configuration RAID Level 1 ConfigurationTouch Pad 189Mouse MediaDell Technical Support Policy U.S. Only 191Definition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class BMacrovision Product Notice 193194 Glossary 195196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 Index 213Index 215 Index 217 Index See also Mobile Broadband installing 219220