TU R N O F F S L E E P S T A T E I N W I N D O W S B E F O R E W R I T I N G T O A CD/DVD — See
"Using the Sleep Power State" on page 49 for information on Sleep state.
C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — See the help files for your CD
or DVD creation software.
The drive tray cannot eject
1Ensure that the computer is shut down.
2Straighten a paper clip and insert one end into the eject hole at the front of the drive, then push firmly until the tray is partially ejected.
3Gently pull out the tray until it stops.
The drive makes an unfamiliar scraping or grinding sound
•Ensure that the sound is not caused by the program that is running.
•Ensure that the disc is inserted properly.
Hard drive problems
A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may
prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.
R U N C H E C K D I S K —
1Click Start 
→Computer.
2
3Click Properties→Tools→Check Now.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
4Click to check Scan for and attempt recovery of bad sectors, and then click Start.
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Troubleshooting
