After you have selected the Test System option from the main menu, the following menu appears.
NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough check of the devices in the computer.
Option | Function |
|
|
Express Test | Performs a quick test of system devices. |
| The test typically takes 10 to 20 minutes |
| and requires no interaction on your part. |
| Run Express Test first to increase the |
| possibility of tracing the problem |
| quickly. |
|
|
Extended Test | Performs a thorough check of system |
| devices. The test typically takes an hour |
| or more and periodically requires your |
| input to answer specific questions. |
|
|
Custom Test | Tests a specific device in the system and |
| can be used to customize the tests you |
| want to run. |
|
|
Symptom Tree | Lists a number of common symptoms and |
| allows you to select a test based on the |
| symptom of the problem you are having. |
|
|
For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 175).
NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready.
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Troubleshooting
