Dell GX240 manual Repairing a Dropped or Damaged Computer

4Close the computer cover, reconnect the computer and devices to their electrical outlets, and turn them on.

Does the computer have power? Yes. Proceed to step 6.

No. Contact Dell for technical assistance.

5Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then open the computer cover.

6Reinstall all expansion cards.

7Close the computer cover, reconnect the computer and devices to their electrical outlets, and turn them on.

8Run the System Board Devices test group in the Dell Diagnostics. Did any of the diagnostics tests fail?

Yes. Contact Dell for technical assistance. No. The problem is resolved.

Repairing a Dropped or Damaged Computer

CAUTION: Before you perform this procedure, see “Safety First— For You and Your Computer.”

Fill out the Diagnostic Checklist as you perform the following steps:

1Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then open the computer cover.

2Check all the expansion-card connections in the computer, and reseat any loose expansion cards.

3Make sure that all cables are properly connected and that all components are properly seated in their connectors and sockets.

4Close the computer cover, reconnect the computer and devices to their electrical outlets, and turn them on.

5Run the System Board Devices test group in the Dell Diagnostics. Did any of the diagnostics tests fail?

Yes. Contact Dell for technical assistance.

NOTE: If your primary hard drive is connected to a drive controller card and not one of the system board IDE connectors, leave the drive controller card installed in the computer.

Solving Problems

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