Dell GX240 manual Recover From a Program That Is Not Responding

4Close the computer cover, reconnect the computer and devices to their electrical outlets, and turn them on.

Is the computer working properly? Yes. The problem is resolved.

No. You may have a faulty expansion card. Proceed to step 5.

5Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then open the computer cover.

6Remove all expansion cards except the video card.

NOTE: If your primary hard drive is connected to a drive controller card and not one of the system board IDE connectors, leave the drive controller card installed in the computer.

7Close the computer cover, reconnect the computer and devices to their electrical outlets, and turn them on.

8Run the RAM test group in the Dell Diagnostics. Did any of the diagnostics tests fail?

Yes. Contact Dell for technical assistance. No. Proceed to step 9.

9Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then open the computer cover.

10Reinstall one of the expansion cards that you removed previously, and repeat steps 7 and 8.

Did any of the diagnostics tests fail?

Yes. The expansion card you just reinstalled is faulty and needs to be replaced.

No. Repeat steps 7 and 8 with another expansion card. Proceed to step 11.

11If you have replaced all the expansion cards and the problem is not resolved, contact Dell for technical assistance.

Recover From a Program That Is Not Responding

1Press <Ctrl><Alt><Delete>, click Task Manager, and select Applications.

Solving Problems

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