Dell GX240 manual Finding Solutions, Solving Problems

Models: GX240

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Finding Solutions

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Finding Solutions

This section describes computer and software problems, offers corrective actions, describes the utility, and provides computer messages and codes. Before you call Dell for technical assistance, complete the following tasks to help you resolve computer problems:

Read “About Your Computer” and “Safety First—For You and Your Computer.”

Take the problem-solving action listed in the following table for the component or equipment that is malfunctioning.

S o l v i n g P r o b l e m s

Need a driver for a graphics card,

See “Drivers for Your Computer

network adapter, sound card, software,

 

or some other device.

 

 

 

Power light does not light

See “Power Problems

 

 

Monitor power light does not light

See “Video and Monitor Problems

 

 

No sound

See “Sound and Speaker Problems

 

 

Printer not working

See “Printer Problems

 

 

Serial or other parallel devices not

See “Serial or Parallel Device Problems

working

 

 

 

Mouse not working

See “Mouse Problems

 

 

Keyboard not working

See “Keyboard Problems

 

 

Floppy drive or hard drive: lights not lit,

See “Floppy Drive Problems” or “Hard

scraping or unusual noises, no noise

Drive Problems

 

 

Computer battery not working

See “Battery Problems

 

 

Expansion card errors or malfunction

See “Expansion Card Problems

 

 

A program locks up

See “Recover From a Program That Is

 

Not Responding

 

 

Computer locks up

See “Restart a Computer That Is Not

 

Responding

 

 

Computer gets wet

See “Repairing a Wet Computer

 

 

Computer is dropped or damaged

See “Repairing a Dropped or Damaged

 

Computer

 

 

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Solving Problems

Page 153
Image 153
Dell GX240 manual Finding Solutions, Solving Problems