User’s Guide
W. d e l l . c o m s u p p o r t . d e l l . c o m
 Abbreviations and Acronyms
 Contents
 Disabling a Forgotten Password
Additional System Setup Options
Software Installation and Configuration
LegacySelect Technology Control
 Installing an AGP Graphics Card
100
101
102
 Installing a Floppy Drive and Reattaching Cables 126
Using the Dell OptiPlex ResourceCD 159
Serial or Parallel Device Problems 164
119
 Repairing a Dropped or Damaged Computer 177
Resetting a Damaged System Board 180
When to Use the Dell Diagnostics 181
Interrupt Assignment Conflicts 202 Contents
 Returning Items for Warranty Repair or Credit 209
206
209
210
 Safety First-For You and Your Computer
 Electrostatic Discharge
Ergonomic Computing Habits
Page
 W . d e l l . c o m s u p p o r t . d e l l . c o m
 About Your Computer
 Resources Contents Using the Resource
Finding Information and Assistance
 Resources Contents Using the Resource
Latest drivers for your computer. If you reinstall your
For the devices shipped with your computer
 Go to http//premiersupport.dell.com
 Front Panel
A l l Fo r m Fa c t o r C o m p u t e r
 A l l D e s k t o p C o m p u t e r
 A l l M i n i -To w e r C o m p u t e r
 Front Panel Door
 Speaker/Headphone Connector
Power Button
 Po w e r B u t t o n Fun c t i o n s f o r
 Power Light
Action Results Computer Computer Turned Off Turned On
 Floppy Drive Access Light
Hard Drive Access Light
Back Panel
 PCI slots AC adapter
 AGP slot
 Connecting Devices
M p u t e r s
 Parallel Connector
Mouse Connector
USB Connectors
Integrated Network Adapter Connector
 Serial Connectors
Keyboard Connector
Line-In Jack
Line-Out Jack
 Access points are color Coded green
Inside Your Computer
 A l l D e s k t o p C o m p u t e r
 A l l M i n i -To w e r C o m p u t e r
 Bl e C o l o r s
 System Board Components
21 20 19 18 About Your Computer
 About Your Computer
 Connector or Socket Description
S t e m B o a r d L a b e l s
 Advanced Features
 Advanced Features
LegacySelect Technology Control
Manageability
Dell OpenManage IT Assistant
 Security
Dell OpenManage Client Instrumentation
Chassis Intrusion Detection
 Option settings
Padlock Ring and Security Cable Slot
 Password Protection
System Password
Assigning a System Password
 Using Your System Password
 Setup Password
Deleting or Changing an Existing System Password
 Assigning a Setup Password
Operating Your Computer With a Setup Password Enabled
Deleting or Changing an Existing Setup Password
 Disabling a Forgotten Password
Open the computer cover
 Computer Settings
Entering System Setup
System Setup Screens
 S t e m S e t up N a v i g a t i o n Ke y s
Keys Action
 Spacebar or
 Changing the Boot Sequence During System Setup
Changing the Boot Sequence in System Setup
 Additional System Setup Options
 Default for Auto Power On is Disabled
 Inch, 1.44 MB Not Installed
 Advanced Features
 Advanced Features
 Primary Drive n and Secondary Drive n
 If You Have a Problem
Off
 Jumper Settings
Jumper Setting Description
 Software Installation Configuration
 Installing Upgrades
 Installing Upgrades
Computer Cover
Opening the Computer Cover
 A l l Fo r m Fa c t o r C o m p u t e r
 Installing Upgrades
 Closing the Computer Cover
 Expansion Cards
 Installing an Expansion Card
 Open the computer cover
 A l l Fo r m Fa c t o r C o m p u t e r
 O m
 A l l M i n i -To w e r C o m p u t e r
 ALERT! Cover was previously removed
 Removing an Expansion Card
 ALERT! Cover was previously removed
 Installing an AGP Graphics Card
 Hinged lever Indented tab
 Installing Upgrades
 Removing an AGP Card
 Expansion Card Cage Small Desktop Computer Only
Removing the Expansion-Card Cage
 Replacing the Expansion-Card Cage
 Pa n s i o n C a r d C a ge Re p l a c e m e n t
 Installing a Tapi Device
Tapi
 Installing a Tapi Sound Card
 Installing DIMMs
Memory
 M M Installation
 You will need to reset the chassis intrusion detector
Removing DIMMs
 Procedure
Microprocessor
 On the small mini-tower computer, lift up the airflow shroud
 Removing the Heat Sink or Heat Sink/Blower Assembly
 Installing Upgrades
 Removing the Microprocessor
 Installing the Microprocessor
Release lever Microprocessor ZIF socket
 C r o pr o c e s s o r Installation
 Replacing the Heat Sink or Heat Sink/Blower Assembly
 Front Panel Inserts
 Installing Upgrades
 A l l D e s k t o p C o m p u t e r
 Removing Front Panel Inserts-Small Mini-Tower Computer
 Replacing Front Panel Inserts
 100 Installing Upgrades
Internal Drives
 Installing Upgrades 101
 102 Installing Upgrades
IDE Drive Addressing
 Connecting Drives
Installing Upgrades 103
 104 Installing Upgrades
 Installing Upgrades 105
Hard Drives
 106 Installing Upgrades
 Installing Upgrades 107
Detaching Hard Drive Cables
 108 Installing Upgrades
 Installing Upgrades 109
 110 Installing Upgrades
Removing a Hard Drive
 Installing Upgrades 111
 Installing a Hard Drive
112 Installing Upgrades
 Installing Upgrades 113
Reattaching Hard Drive Cables
 114 Installing Upgrades
 Installing Upgrades 115
 116 Installing Upgrades
 Installing Upgrades 117
Floppy Drives
 118 Installing Upgrades
Detaching Floppy Drive Cables
 Installing Upgrades 119
 120 Installing Upgrades
 Installing Upgrades 121
 122 Installing Upgrades
Removing a Floppy Drive
 Installing Upgrades 123
Slide the drive upward and remove it from the computer
 Installing a Floppy Drive and Reattaching Cables
124 Installing Upgrades
Small Form-Factor Computer
 Installing Upgrades 125
Small Desktop and Small Mini-Tower Computers
 126 Installing Upgrades
 Installing Upgrades 127
 128 Installing Upgrades
CD/DVD Drives
 Installing Upgrades 129
Detaching CD, CD-RW, or DVD Drive Cables
 130 Installing Upgrades
 Installing Upgrades 131
 132 Installing Upgrades
Removing a CD, CD-RW, or DVD Drive
 Installing Upgrades 133
 Installing a CD, CD-RW, or DVD Drive and Reattaching Cables
134 Installing Upgrades
 Connect the drive, power, and audio cables to the drive
Installing Upgrades 135
 136 Installing Upgrades
 Installing Upgrades 137
 Battery
138 Installing Upgrades
 Replacing the Battery
Installing Upgrades 139
 140 Installing Upgrades
 Installing Upgrades 141
 Installing Upgrades
 A n d
 Removing the Computer Stand
144 Stand
 Attaching the Computer Stand
Stand 145
 Stand
 Technical Specifications
 148 Technical Specifications
Memory
Computer Information
 Technical Specifications 149
Audio
Expansion Bus
 150 Technical Specifications
Drives
Ports
 Technical Specifications 151
Key Combinations
Sequence option
Controls and Lights
 Power
152 Technical Specifications
Physical
 Technical Specifications 153
Environmental
 Solving Problems
 Finding Solutions
156 Solving Problems
 Using the Dell OptiPlex ResourceCD
Solving Problems 157
Drivers for Your Computer
 Power Problems
Video and Monitor Problems
158 Solving Problems
 Solving Problems 159
 Sound and Speaker Problems
160 Solving Problems
 Printer Problems
Solving Problems 161
 Serial or Parallel Device Problems
162 Solving Problems
 Solving Problems 163
 Mouse Problems
164 Solving Problems
 Keyboard Problems
Solving Problems 165
 Floppy Drive Problems
166 Solving Problems
 Solving Problems 167
 Hard Drive Problems
168 Solving Problems
 Solving Problems 169
 170 Solving Problems
 Battery Problems
Solving Problems 171
 Expansion Card Problems
172 Solving Problems
 Recover From a Program That Is Not Responding
Solving Problems 173
 Repairing a Wet Computer
174 Solving Problems
Restart a Computer That Is Not Responding
 Repairing a Dropped or Damaged Computer
Solving Problems 175
 Computer Memory Problems
176 Solving Problems
Hardware Conflicts
 System Board Problems
Solving Problems 177
 178 Solving Problems
 Dell Diagnostics
Resetting a Damaged System Board
When to Use the Dell Diagnostics
Features
 Before You Start Testing
Running the Dell Diagnostics
180 Solving Problems
 Select Option 1- Dell Diagnostics
Solving Problems 181
 Advanced Testing
182 Solving Problems
 Solving Problems 183
 Advanced Testing Help Menu
Advanced Testing screen
184 Solving Problems
Messages and Codes
 Solving Problems 185
Computer Messages
Message Cause Action
 Dell Diagnostics
186 Solving Problems
 Enter system setup
Solving Problems 187
 188 Solving Problems
Getting Help for
 Solving Problems 189
Run the System Board
 190 Solving Problems
 System setup and change
Solving Problems 191
 192 Solving Problems
Computer Beep Codes
Code Cause Action
 Solving Problems 193
 194 Solving Problems
 Diagnostics Messages
Diagnostic Lights
Power Light Code Cause Action
Solving Problems 195
 196 Solving Problems
Back Panel Lights
 Light Problem Description Suggested Resolution Pattern
Solving Problems 197
 Software Problems
198 Solving Problems
 Solving Problems 199
Operating System Compatibility
 Input Errors
Error Messages
200 Solving Problems
Device Drivers
 Solving Problems 201
Program Conflicts
Memory Address Conflicts
Interrupt Assignment Conflicts
 202 Solving Problems
Used/Available
Line
 Getting Help
 Help Overview
Technical Assistance
Help Tools
204 Getting Help
 World Wide Web
Getting Help 205
 AutoTech Service
TechFax Service
Technical Support Service
Automated Order-Status System
 Problems With Your Order
Getting Help 207
 Before You Call
208 Getting Help
 Diagnostics Checklist
Getting Help 209
 Dell Contact Numbers
Antigua and Barbuda
Australia Sydney
Austria Vienna
 Barbados
Belgium Brussels
Bermuda
Brazil
 Cayman Islands
Chile Santiago
China Xiamen
Colombia
 Denmark Horsholm
Dominican Republic
El Salvador
Finland Helsinki
 Home and Small Business
Website http//support.euro.dell.com Corporate
Website http//support.euro.dell.com Germany Langen
Guatemala
 Hong Kong
Ireland Cherrywood
Italy Milan Home and Small Business
Website http//support.euro.dell.com Jamaica
 Japan Kawasaki
Website http//support.jp.dell.com Korea Seoul
216 Getting Help
 Latin America
Luxembourg
Macau
Malaysia Penang
 Mexico
Netherlands Antilles
Netherlands Amsterdam
New Zealand
 Norway Lysaker
Panama
Peru
Poland Warsaw
 St. Lucia
Singapore Singapore
South Africa Johannesburg
09/091
 Sweden Upplands Vasby
Switzerland Geneva
Taiwan
Getting Help 221
 Thailand
Trinidad/Tobago
Bracknell
222 Getting Help
 A. Austin, Texas
223
 US Virgin Islands
Venezuela
224 Getting Help
 Additional Information
 Regulatory Notices
226 Additional Information
 FCC Notices U.S. Only
Additional Information 227
 Class a Class B
228 Additional Information
 IC Notice Canada Only
CE Notice European Union
Additional Information 229
 Battery Disposal
230 Additional Information
 EN 55022 Compliance Czech Republic Only
Vcci Notice Japan Only
Additional Information 231
 Class a ITE
Class B ITE
232 Additional Information
 MIC Notice Republic of Korea Only
Class a Device
Additional Information 233
 Polish Center for Testing and Certification Notice
Class B Device
234 Additional Information
 Wymagania Polskiego Centrum Badañ i Certyfikacji
Pozosta³e instrukcje bezpieczeñstwa
Additional Information 235
 236 Additional Information
 Bsmi Notice Taiwan Only
Additional Information 237
 NOM Information Mexico Only
México S. de R.I
Avenida Soles No
Col. Peñon de los Baños
 Información para NOM únicamente para México
Input current rating DHS-2.0/1.0 a
DHM-3.0/1.5 a
Embarcar a Dell Computer de México
 Energy Star Compliance
240 Additional Information
 Warranty and Return Policy
Additional Information 241
 Additional Information
 C r o s o f t Windows XP Features
 244 Microsof t Windows XP Features
Overview
Help and Support Center
 Switching to Classic View
Microsof t Windows XP Features 245
New User Interface
 Clean Desktop Wizard
246 Microsof t Windows XP Features
 Notification Area Cleanup
Microsof t Windows XP Features 247
Taskbar Grouping
 Files and Settings Transfer Wizard
248 Microsof t Windows XP Features
 Microsof t Windows XP Features 249
Application and Device Compatibility
Program Compatibility Wizard
 System Restore
250 Microsof t Windows XP Features
 Using System Restore
Scheduled Automatic Restore Points
Event-Triggered Restore Points
Microsof t Windows XP Features 251
 Restore Process
Manual Restore Points
252 Microsof t Windows XP Features
 Microsof t Windows XP Features 253
Driver Rollback
 User Accounts and Fast User Switching
How to Use Fast User Switching
254 Microsof t Windows XP Features
 What Happens When a Fast User Switch Occurs?
Special Considerations With Fast User Switching
Microsof t Windows XP Features 255
 How to Turn Off Fast User Switching
How to Add Users
256 Microsof t Windows XP Features
 Network Setup Wizard
Microsof t Windows XP Features 257
Home and Small Office Networking
 258 Microsof t Windows XP Features
Internet Connection Firewall
 Microsof t Windows XP Features 259
 Microsof t Windows XP Features
 Accelerator
Acpi
AGP
Ansi
 Bios
API
Apic
Ascii
 BTU
 CD-R
CD-RW
CIM
Cmos
 COO
CPU
Crimm
 DAT
DCE
Dimm
 DIN
DMA
DMI
Dmtf
 DVD
ECC
ECP
EDO
 EPP/ECP
Eprom
ESD
FCC
 FSB
FTP
GUI
 Hot-Swappable
Html
Http
Address
 IDE
IPX
IPX/SPX
IRQ
 LBA
LED
LIF
 LVD
MBA
 MIF
 Mtbf
NIC
Nvram
 PBX
PCI
PET
PGA
 PIO
PME
Post
 PXE
RAID
RAM
Rambus
 Rimm
ROM
RTC
Rtcrst
 Smbios
Scsi
Sdram
Simm
 Snmp
Spga
SPX
Sram
 Tapi
TCP/IP
TSR
Udma
 URL
USB
UTP
VAC
 Wbem
WfM
WOL
WOR
 286