w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Yes. The problem is resolved.

No. Proceed to step 3.

3Run the appropriate test group in the Dell Diagnostics:

• For an IDE hard drive, run the IDE Devices device group. Did any of the diagnostics tests fail?

Yes. Go to the next question. No. Proceed to step 4.

Did any of the diagnostics tests indicate a faulty drive?

Yes. The hard drive may be faulty. Contact Dell for technical assistance.

No. Go to the next question.

Did any of the diagnostics tests indicate a faulty drive controller?

Yes. The system board may be faulty. Contact Dell for technical assistance.

No. Proceed to step 4.

4Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then open the computer cover.

5Make sure the DC power cables from the power supply are firmly connected to the connectors on each drive. Also verify that the interface cable for each drive is firmly connected to the drive and to the system board.

6Make sure the control panel cable is firmly connected to the system board. The control panel contains the hard drive activity light. To locate the control panel system board connector, see the system board.

7Close the computer cover, reconnect the computer and devices to their electrical outlets, and turn them on.

Does the hard drive activity light blink during the boot routine? Yes. Go to the next question.

No. The system board may be faulty. Contact Dell for technical assistance.

Does the computer display a drive error message?

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Solving Problems

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Dell GX240 manual Solving Problems
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GX240 specifications

The Dell GX240, a robust desktop computer released in the early 2000s, exemplifies the breed of machines engineered for business and productivity environments. Targeting corporate users, the GX240 was part of Dell’s OptiPlex series, known for its reliability, support, and manageability.

One of the main features of the Dell GX240 is its Intel Pentium 4 processor, which provided a significant performance boost at the time of its release. This processor was available in various speeds, enabling users to select the model that best met their processing needs. The GX240 also offered ample memory options, supporting up to 2GB of SDRAM, which was considerable for its era, allowing for smoother multitasking and application performance.

The design of the GX240 was practical, featuring a compact, space-saving chassis ideal for office environments. It was designed for easy serviceability, with tool-less access to components, facilitating quick upgrades or repairs. The system was equipped with various configurations, enabling customers to customize it with multiple hard drive options, typically using IDE drives, which provided sufficient storage for everyday tasks.

The desktop utilized a variety of expansion slots, including AGP for graphics cards and PCI slots for additional peripherals. This expandability was crucial for businesses needing to adapt or enhance their systems over time. Integrated Intel graphics were standard, but users could opt for dedicated graphics cards to meet more demanding graphical needs.

Connectivity was also a strong point for the GX240, featuring multiple USB 2.0 ports, a serial port, and audio input/output capabilities. These ports allowed for seamless integration with various peripherals and devices, essential for a productive work environment. The GX240 also supported network connectivity through a built-in Ethernet controller, making it well-suited for office use, especially in networked environments.

In terms of software, the GX240 was usually shipped with Microsoft Windows XP, ensuring users had access to a stable and user-friendly operating system. This operating system not only provided compatibility with a wide range of applications but also enhanced the overall user experience.

In conclusion, the Dell GX240 was a solid desktop choice for businesses in the early 2000s, combining performance, upgradability, and a compact design. Its Intel Pentium 4 processor and ample memory options made it suitable for various tasks, while its space-saving design and expansion capabilities allowed businesses to adapt the system to their evolving needs.
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