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Dell GX240 manual Thailand, Trinidad/Tobago, U.K. Bracknell

Models: GX240

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Thailand

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

	Country (City)	Department Name or Service Area,	Area Codes,
	International Access Code	Website and E-mail Address	Local Numbers, and
	Country Code		Toll Free Numbers
	City Code

	Thailand	Technical Support	toll free: 0880 060 07
	International Access Code: 001 Customer Service (Penang, Malaysia)		604 633 4949
	Country Code: 66	Sales	toll free: 0880 060 09

	Trinidad/Tobago	General Support	1-800-805-8035

	U.K. (Bracknell)	Technical Support (Corporate/Preferred	0870 908 0500
	International Access Code: 010	Accounts/PAD [1000+ employees])
	Country Code: 44	Technical Support (Direct/PAD and General)	0870 908 0800
	Country Code: 44	Global Accounts Customer Care	01344 723186
	City Code: 1344	Global Accounts Customer Care	01344 723186
	City Code: 1344	Home and Small Business Customer Care	0870 906 0010
		Home and Small Business Customer Care	0870 906 0010
		Corporate Customer Care	01344 72 3185
		Preferred Accounts (500-5000 employees)	01344 723196
		Customer Care
		Central Government Customer Care	01344 723193
		Local Government Customer Care	01344 723194
		Home/Small Business Sales	0870 907 4000
		Corporate/Public Sector Sales	01344 860456
		Website: http://support.euro.dell.com
		E-mail: dell_direct_support@dell.com

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Getting Help

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Dell GX240 manual Thailand, Trinidad/Tobago, U.K. Bracknell

Contents

Dell OptiPlex GX240 Systems User’s GuideNotes, Notices, and Cautions Abbreviations and Acronyms____________________ 1 About Your Computer Contents3 Installing Upgrades 2Advanced FeaturesInstalling an AGP Graphics Card Technical Specifications Solving Problems4Stand Recover From a Program That Is Not Responding 9Microsoft Windows XP Features 7 Getting Help8 Additional Information Safety First-ForYou and Your Computer Ergonomic Computing Habits Electrostatic Discharge•Use a chair that provides good lower back support monitor screen at or below eye level About Your Computer Finding Information and Assistance Front PanelBack Panel Inside Your Computer About Your Computer Finding Information and AssistanceResources ContentsUsing the Resource S u p p o r t To o l s continuedResources ContentsUsing the Resource S u p p o r t To o l s continuedFront Panel S m a l l Fo r m - Fa c t o r C o m p u t e rAbout Your Computer S m a l l D e s k t o p C o m p u t e r 1front panel door 2power button 3power light4hard drive access light 5floppy drive access lightS m a l l M i n i -Tow e r C o m p u t e r 1removable drive panel 2floppy drive access light3removable drive panel 4hard drive access light 5power button 6power light 7front panel doorS m a l l D e s k t o p C o m p u t e r Front Panel Door1USB connectors 2headphone connector 3breakaway hinges3headphone connector Speaker/Headphone ConnectorPower Button 1breakaway hinges 2USB connectorsPo w e r B u t t o n Fun c t i o n s f o r ActionPower Light Floppy Drive Access Light Hard Drive Access LightBack Panel S m a l l D e s k t o p C o m p u t e r PCI slotsAC adapter About Your ComputerAGP slot AC voltage switchS m a l l M i n i -Tow e r C o m p u t e r AC adapterConnecting Devices Integrated Network Adapter Connector Parallel ConnectorMouse Connector USB ConnectorsLine-OutJack Serial ConnectorsKeyboard Connector Line-InJackInside Your Computer About Your Computer S m a l l D e s k t o p C o m p u t e rAbout Your Computer S m a l l M i n i -Tow e r C o m p u t e rAbout Your Computer C a bl e C o l o r sSystem Board Components About Your Computer About Your Computer Connector or SocketS y s t e m B o a r d L a b e l s DescriptionSoftware Installation and Configuration Advanced FeaturesSecurity Password Protection Computer Settings Additional System Setup Options Jumper SettingsLegacySelect Technology Control ManageabilityDell OpenManage IT Assistant Security Dell OpenManage Client InstrumentationChassis Intrusion Detection Option settings Padlock Ring and Security Cable SlotPassword Protection System Password1Verify that Password Status is set to Unlocked 4Press <Enter> Setup Password Enabled Disabling a Forgotten Password Computer Settings Entering System SetupSystem Setup Screens Moves to the next field Advanced FeaturesKeys ActionAction Advanced Featuresspacebar or KeysChanging the Boot Sequence During System Setup Changing the Boot Sequence in System SetupThe Boot Device Menu appears Additional System Setup Options The default for Auto Power On is Disabled •CPU InformationAdvanced Features Advanced Features –3.5 Inch, 1.44 MB –Not InstalledAdvanced Features Advanced Features NOTE: For Windows NT, Off is the default settingif Primary Video •Primary Drive n and Secondary Drive n–Off If You Have a ProblemJumper Settings Software Installation and Configuration Expansion Card Cage Small Desktop Computer Only Installing UpgradesCD/DVD Drives Battery Computer Cover Expansion CardsOpening the Computer Cover Computer Cover3release buttons one on each side Installing UpgradesS m a l l Fo r m - Fa c t o r C o m p u t e r 1security cable slot 2padlock ringInstalling Upgrades 1 security cable slot 2 padlock ring3 release buttons one on each side Installing Upgrades Closing the Computer CoverInstalling Upgrades Expansion CardsInstalling an Expansion Card E x pa n s i o n C a r d Ty pe s1 2 3 3Open the computer cover 1 2 3 4 5 1card-edgeconnector 2expansion card 3hinged lever4retention arm 5expansion-cardconnector S m a l l Fo r m - Fa c t o r C o m p u t e rS m a l l D e s k t o p C o m p u t e r Installing Upgrades8Prepare the expansion card for installation Installing Upgrades Removing an Expansion Card Installing Upgrades 1 hinged lever Installing an AGP Graphics Card1hinged lever 2indented tab Installing Upgrades4Slide the AGP card into place 3Press the AGP card clip lever toward PCI slotRemoving an AGP Card Removing the Expansion-CardCage Expansion Card Cage Small Desktop Computer OnlyReplacing the Expansion-CardCage E x p a n s i o n - C a r d C a g e Re m o v a l1 expansion-cardcage 2Make sure that the riser board is fully seated in the connector on the system board TAPI Installing a TAPI DeviceInstalling a TAPI Sound Card Memory Installing DIMMsInstalling Upgrades 3 2 11socket 2slot 3securing clip Removing DIMMs Microprocessor 1 airflow shroud 4retention base 5ZIF socket 6tabs Installing Upgrades3 4 5 6 1latches 2securing clips 3heat sink5heat sink 6retention base Installing Upgrades4 5 6 1latches 2securing clips 3blower 4screwsInstalling Upgrades Removing the MicroprocessorInstalling the Microprocessor Installing Upgrades Installing Upgrades Installing Upgrades Front Panel Inserts96 Installing Upgrades S m a l l D e s k t o p C o m p u t e r Installing UpgradesInstalling Upgrades Installing Upgrades Replacing Front Panel InsertsInternal Drives Installing Upgrades1 2 3 1 CD/DVD drive 2 floppy drive 3 hard drive Installing UpgradesS m a l l D e s k t o p C o m p u t e r 1 2 3IDE Drive Addressing Installing Upgrades2 1 3 Installing Upgrades Connecting Drives1header connector 2colored stripe on the cable D r i v e I n t e r f a c e C o nn e c t o r s3interface cable Hard Drives H a r d - D r i v e S h r o u d Re m o v a l Installing UpgradesDetaching Hard Drive Cables 1power cable 2hard drive cableS m a l l Fo r m - Fa c t o r C o m p u t e r hard drive cable power cableInstalling Upgrades S m a l l D e s k t o p C o m p u t e rS m a l l M i n i -Tow e r C o m p u t e r Installing UpgradesInstalling Upgrades Removing a Hard DriveInstalling Upgrades S m a l l D e s k t o p C o m p u t e r1tabs 2hard drive S m a l l M i n i -Tow e r C o m p u t e r Installing a Hard DriveReattaching Hard Drive Cables Installing Upgrades1 2 3 IDE cable power cableIDE1 connector S m a l l Fo r m - Fa c t o r C o m p u t e rIDE cable power cableIDE1 connector Installing Upgrades1power cable 2IDE cable 3IDE1 connector Installing Upgrades1 2 3 Floppy Drives Installing Upgrades Detaching Floppy Drive Cables1 2 3 3system board floppy drive connector DSKTInstalling Upgrades S m a l l Fo r m - Fa c t o r C o m p u t e rS m a l l M i n i -Tow e r C o m p u t e r power cablefloppy drive connector floppy drive cable1 2 3 1power cable 2floppy drive cable3floppy drive connector Installing UpgradesInstalling Upgrades Removing a Floppy DriveInstalling Upgrades S m a l l D e s k t o p C o m p u t e rS m a l l M i n i -Tow e r C o m p u t e r Installing a Floppy Drive and Reattaching Cables Installing Upgrades Small Desktop and Small Mini-TowerComputers1 2 3 s u p p o S m a l l D e s k t o p C o m p u t e rr t . d e l l . c o1 2 3 Installing UpgradesCD/DVD Drives Detaching CD, CD-RW,or DVD Drive Cables Installing UpgradesI n t e r po s e r B o a r d Re m o v a l S m a l l D e s k t o p C o m p u t e r 1power cable 2audio cable 3CD/DVD drive cable4CD/DVD drive connector Installing UpgradesS m a l l M i n i -Tow e r C o m p u t e r power cableCD/DVD drive connector Installing UpgradesInstalling Upgrades Removing a CD, CD-RW,or DVD DriveInstalling Upgrades S m a l l D e s k t o p C o m p u t e rS m a l l M i n i -Tow e r C o m p u t e r C D / D V D D r i v e B r a c k e t Ra i l s Installing Upgrades S m a l l D e s k t o p C o m p u t e r e l ls u p p o r t . d S m a l l M i n i -Tow e r C o m p u t e r Installing UpgradesBattery Replacing the Battery c Exit system setup Installing Upgrades 142 Installing Upgrades S t a n d Removing the Computer StandAttaching the Computer Stand Removing the Computer Stand Stand Attaching the Computer Stand146 Stand Expansion Bus Drives Ports Key Combinations Technical SpecificationsControls and Lights Power Physical Environmental Microprocessor Memory Computer Information AudioComputer Information Technical SpecificationsMicroprocessor MemoryTechnical Specifications AudioExpansion Bus Technical Specifications DrivesPorts Controls and Lights Technical SpecificationsKey Combinations Sequence optionPower Technical SpecificationsPhysical Environmental Technical SpecificationsSolving Problems Finding Solutions Dell DiagnosticsMessages and Codes Software Problems Solving Problems Finding SolutionsUsing the Dell OptiPlex ResourceCD Video and Monitor Problems Power Problems•Restart the computer Sound and Speaker Problems Printer Problems Serial or Parallel Device Problems •Verify that the device is turned on Mouse Problems Keyboard Problems Floppy Drive Problems Basic Checks Hard Drive Problems Type chkdsk and press <Enter> Yes. The problem is resolved No. Proceed to step Battery Problems Expansion Card Problems Recover From a Program That Is Not Responding Repairing a Wet Computer Restart a Computer That Is Not Responding3Click End Task Repairing a Dropped or Damaged Computer Hardware Conflicts Computer Memory ProblemsSystem Board Problems Did any of the tests fail? Features Dell DiagnosticsResetting a Damaged System Board When to Use the Dell DiagnosticsBefore You Start Testing Running the Dell Diagnostics6Select Start computer to run Dell Diagnostics 8Select Option 1– Dell Diagnostics Advanced Testing Solving Problems Messages and Codes Advanced Testing Help MenuMessage Computer MessagesSolving Problems C o m p u t e r M e s s a g e sThe hard drive or the C o m p u t e r M e s s a g e sCause Solving ProblemsC o m p u t e r M e s s a g e s Messageaddress, read C o m p u t e r M e s s a g e saddress, read valueDiagnostics C o m p u t e r M e s s a g e sRun the System Board Cause Solving ProblemsC o m p u t e r M e s s a g e s MessageCause Solving ProblemsC o m p u t e r M e s s a g e s MessageRun the System Board Devices tests in Computer Beep CodesRun the System Board Devices tests in Run the VESA/VGA Interface tests inRun the System Board Devices tests in Run the System Board Devices tests inRun the System Board Devices tests in Run the System Board Devices tests inRun the System Board Devices tests in Warning MessagesRun the Serial Ports and the Parallel Run the System Board Devices tests inPower Light Code Diagnostics MessagesDiagnostic Lights Front Panel LightsBack Panel Lights Normal off condition Software Problems Basic Checks Operating System CompatibilityMemory-ResidentPrograms Input ErrorsError Messages Device DriversProgram Conflicts Memory Address ConflictsInterrupt Assignment Conflicts Line Solving ProblemsD e f a u l t I R Q L i n e A s s i g n m e n t s Used/AvailableHelp Overview Dell Contact Numbers Getting HelpHelp Overview Technical AssistanceHelp Tools Page Automated Order-StatusSystem AutoTech ServiceTechFax Service Technical Support ServiceGetting Help Problems With Your OrderReturning Items for Warranty Repair or Credit Product InformationGetting Help Before You CallDiagnostics Checklist Austria Vienna Dell Contact NumbersAntigua and Barbuda Australia SydneyBrazil BarbadosBelgium Brussels BermudaColombia Cayman IslandsChile Santiago China XiamenFinland Helsinki Denmark HorsholmDominican Republic El SalvadorGuatemala Home and Small BusinessCorporate Germany LangenHome and Small Business Hong KongIreland Cherrywood Italy MilanKorea Seoul Japan KawasakiMalaysia Penang Latin AmericaLuxembourg MacauNew Zealand MexicoNetherlands Antilles Netherlands AmsterdamPoland Warsaw Norway LysakerPanama Peru09/091 St. LuciaSingapore Singapore South Africa JohannesburgSweden Upplands Vasby Switzerland GenevaTaiwan Thailand Trinidad/TobagoU.K. Bracknell U.S.A. Austin, Texas Venezuela US Virgin IslandsWarranty and Return Policy Additional InformationRegulatory Notices ENERGY STAR Compliance Regulatory Notices FCC Notices U.S. Only •Reorient or relocate the receiving antenna CE Notice European Union IC Notice Canada OnlyBattery Disposal VCCI Notice Japan Only EN 55022 Compliance Czech Republic OnlyVCCI-A Class A ITEClass B ITE MIC Notice Republic of Korea Only Additional Information Class B DevicePozosta³e instrukcje bezpieczeñstwa Wymagania Polskiego Centrum Badañ i CertyfikacjiAdditional Information Additional Information BSMI Notice Taiwan OnlyNOM Information Mexico Only Información para NOM únicamente para México ENERGY STAR Compliance ENERGY STAR guidelines for energy efficiencyAdditional Information Warranty and Return Policy 242 Additional Information User Accounts and Fast User Switching M i c r o s o f t Windows XP FeaturesFiles and Settings Transfer Wizard System RestoreHelp and Support Center OverviewNew User Interface Switching to Classic View4Select Classic Start Menu and click OK Clean Desktop Wizard3Click Clean Desktop Now 2Click PropertiesNotification Area Cleanup Taskbar GroupingMicrosof t Windows XP Features The Do you have a Windows XP CD? screen appears Files and Settings Transfer WizardProgram Compatibility Wizard Application and Device CompatibilitySystem Restore Using System Restore 2Select Create a restore point and click Next> Restore Process2Select Undo my last restoration and click Next> Driver RollbackUser Accounts and Fast User Switching How to Use Fast User Switching2Click Properties What Happens When a Fast User Switch Occurs? Special Considerations With Fast User SwitchingMicrosof t Windows XP Features 4Click Apply Options How to Turn Off Fast User SwitchingHow to Add Users 2In the Control Panel window, click User Accounts6Click Create Account Network Setup Wizard3Click checklist for creating a network Home and Small Office NetworkingInternet Connection Firewall Microsof t Windows XP Features 260 Microsof t Windows XP Features ANSI GlossaryAccelerator ACPIATAPI BIOSAPIC ASCIICache Boot SequenceBus Speed ByteSee IC CRIMM COM PortControl Code ControllerDevice D-SubSee Subminiature-D Data StripingDMTF DRAMDRDRAM Environmental Protection Agency EIDEEnergy Star Ethernet Express Service CodeEPP/ECP EPROMGravities. A measurement of weight and force Hours. A measurement of time that equals 60 min IPX/SPX IP AddressPage Local Bus Minutes. A measurement of time that equals 60 sec NiMH MTBFNetwork Adapter NiCadPipeline Processing Parallel PortAlso referred to as Product Key. See COA RDRAM RAIDRambus DRDRAMRS-232 Remote Wake UpRIMM RJ45Seconds. A measurement of time SRAM System SetupSNMP SPGAUDMA TAPITCP/IP Token RingVolts direct current DC Volts alternating current ACWBEM