w w w . d e l l . c o m s u p p o r t . d e l l . c o m

NOTE: If you are having a problem with a printer, see “Printer Problems.”

If the problem still exists after you complete the basic checks, fill out the Diagnostics Checklist as you perform the following steps:

1Perform the procedure in “Serial or Parallel Device Problems.” Is the device working properly?

Yes. The problem is resolved. No. Go to step 2.

2Run the printer's self-test.

Does the self-test complete successfully? Yes. Go to step 3.

No. The printer is probably defective. If you bought the printer from Dell, contact Dell for technical assistance. If you did not, take it to an authorized service center for repair.

3Try to print again.

Does the print operation complete successfully? Yes. The problem is resolved.

No. Contact Dell for technical assistance.

Serial or Parallel Device Problems

If a computer error message indicates a port problem or if equipment connected to a port seems to perform incorrectly or not at all, the source of the problem can be any of the following:

•A faulty connection between the I/O port and the device

•Incorrect settings for system setup options

•Incorrect settings in the operating system's configuration files

•A faulty cable between the I/O port and the device

•A faulty device

•Faulty I/O port logic on the system board

•Conflicting COM port settings

•Lack of drivers

Basic Checks:

162

Solving Problems

Page 158 Page 160
Page 159
Image 159
Dell GX240 manual Serial or Parallel Device Problems, Solving Problems
Page 158 Page 160

GX240 specifications

The Dell GX240, a robust desktop computer released in the early 2000s, exemplifies the breed of machines engineered for business and productivity environments. Targeting corporate users, the GX240 was part of Dell’s OptiPlex series, known for its reliability, support, and manageability.

One of the main features of the Dell GX240 is its Intel Pentium 4 processor, which provided a significant performance boost at the time of its release. This processor was available in various speeds, enabling users to select the model that best met their processing needs. The GX240 also offered ample memory options, supporting up to 2GB of SDRAM, which was considerable for its era, allowing for smoother multitasking and application performance.

The design of the GX240 was practical, featuring a compact, space-saving chassis ideal for office environments. It was designed for easy serviceability, with tool-less access to components, facilitating quick upgrades or repairs. The system was equipped with various configurations, enabling customers to customize it with multiple hard drive options, typically using IDE drives, which provided sufficient storage for everyday tasks.

The desktop utilized a variety of expansion slots, including AGP for graphics cards and PCI slots for additional peripherals. This expandability was crucial for businesses needing to adapt or enhance their systems over time. Integrated Intel graphics were standard, but users could opt for dedicated graphics cards to meet more demanding graphical needs.

Connectivity was also a strong point for the GX240, featuring multiple USB 2.0 ports, a serial port, and audio input/output capabilities. These ports allowed for seamless integration with various peripherals and devices, essential for a productive work environment. The GX240 also supported network connectivity through a built-in Ethernet controller, making it well-suited for office use, especially in networked environments.

In terms of software, the GX240 was usually shipped with Microsoft Windows XP, ensuring users had access to a stable and user-friendly operating system. This operating system not only provided compatibility with a wide range of applications but also enhanced the overall user experience.

In conclusion, the Dell GX240 was a solid desktop choice for businesses in the early 2000s, combining performance, upgradability, and a compact design. Its Intel Pentium 4 processor and ample memory options made it suitable for various tasks, while its space-saving design and expansion capabilities allowed businesses to adapt the system to their evolving needs.
Top Page Image Contents