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Dell GX240 manual US Virgin Islands, Venezuela

Models: GX240

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US Virgin Islands

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

US Virgin Islands	General Support	1-877-673-3355

Venezuela	General Support	8001-3605

224

Getting Help

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Dell GX240 manual US Virgin Islands, Venezuela

Contents

Dell OptiPlex GX240 Systems User’s Guide____________________ Notes, Notices, and CautionsAbbreviations and Acronyms 1 About Your Computer Contents3 Installing Upgrades 2Advanced FeaturesInstalling an AGP Graphics Card 4Stand Technical SpecificationsSolving Problems Recover From a Program That Is Not Responding 8 Additional Information 9Microsoft Windows XP Features7 Getting Help Safety First-ForYou and Your Computer Ergonomic Computing Habits Electrostatic Discharge•Use a chair that provides good lower back support monitor screen at or below eye level Back Panel Inside Your Computer About Your ComputerFinding Information and Assistance Front Panel About Your Computer Finding Information and AssistanceUsing the Resource ContentsS u p p o r t To o l s continued ResourcesUsing the Resource ContentsS u p p o r t To o l s continued ResourcesAbout Your Computer Front PanelS m a l l Fo r m - Fa c t o r C o m p u t e r 4hard drive access light 1front panel door 2power button 3power light5floppy drive access light S m a l l D e s k t o p C o m p u t e r3removable drive panel 4hard drive access light 1removable drive panel 2floppy drive access light5power button 6power light 7front panel door S m a l l M i n i -Tow e r C o m p u t e r1USB connectors 2headphone connector Front Panel Door3breakaway hinges S m a l l D e s k t o p C o m p u t e rPower Button Speaker/Headphone Connector1breakaway hinges 2USB connectors 3headphone connectorPo w e r B u t t o n Fun c t i o n s f o r ActionPower Light Back Panel Floppy Drive Access LightHard Drive Access Light AC adapter PCI slotsAbout Your Computer S m a l l D e s k t o p C o m p u t e rS m a l l M i n i -Tow e r C o m p u t e r AC voltage switchAC adapter AGP slotConnecting Devices Mouse Connector Parallel ConnectorUSB Connectors Integrated Network Adapter ConnectorKeyboard Connector Serial ConnectorsLine-InJack Line-OutJackInside Your Computer About Your Computer S m a l l D e s k t o p C o m p u t e rAbout Your Computer S m a l l M i n i -Tow e r C o m p u t e rAbout Your Computer C a bl e C o l o r sSystem Board Components About Your Computer S y s t e m B o a r d L a b e l s Connector or SocketDescription About Your ComputerSecurity Password Protection Computer Settings Advanced FeaturesAdditional System Setup Options Jumper Settings Software Installation and ConfigurationDell OpenManage IT Assistant LegacySelect Technology ControlManageability Chassis Intrusion Detection SecurityDell OpenManage Client Instrumentation Option settings Padlock Ring and Security Cable Slot1Verify that Password Status is set to Unlocked Password ProtectionSystem Password 4Press <Enter> Setup Password Enabled Disabling a Forgotten Password System Setup Screens Computer SettingsEntering System Setup Keys Advanced FeaturesAction Moves to the next fieldspacebar or Advanced FeaturesKeys ActionThe Boot Device Menu appears Changing the Boot Sequence During System SetupChanging the Boot Sequence in System Setup Additional System Setup Options Advanced Features The default for Auto Power On is Disabled•CPU Information Advanced Features –3.5 Inch, 1.44 MB –Not InstalledAdvanced Features Advanced Features NOTE: For Windows NT, Off is the default settingif Primary Video •Primary Drive n and Secondary Drive n–Off If You Have a ProblemJumper Settings Software Installation and Configuration CD/DVD Drives Battery Installing UpgradesComputer Cover Expansion Cards Expansion Card Cage Small Desktop Computer OnlyOpening the Computer Cover Computer CoverS m a l l Fo r m - Fa c t o r C o m p u t e r Installing Upgrades1security cable slot 2padlock ring 3release buttons one on each side3 release buttons one on each side Installing Upgrades1 security cable slot 2 padlock ring Installing Upgrades Closing the Computer CoverInstalling Upgrades Expansion Cards1 2 3 Installing an Expansion CardE x pa n s i o n C a r d Ty pe s 3Open the computer cover 4retention arm 5expansion-cardconnector 1card-edgeconnector 2expansion card 3hinged leverS m a l l Fo r m - Fa c t o r C o m p u t e r 1 2 3 4 5S m a l l D e s k t o p C o m p u t e r Installing Upgrades8Prepare the expansion card for installation Installing Upgrades Removing an Expansion Card Installing Upgrades 1 hinged lever Installing an AGP Graphics Card1hinged lever 2indented tab Installing Upgrades4Slide the AGP card into place 3Press the AGP card clip lever toward PCI slotRemoving an AGP Card Removing the Expansion-CardCage Expansion Card Cage Small Desktop Computer Only1 expansion-cardcage Replacing the Expansion-CardCageE x p a n s i o n - C a r d C a g e Re m o v a l 2Make sure that the riser board is fully seated in the connector on the system board TAPI Installing a TAPI DeviceInstalling a TAPI Sound Card Memory Installing DIMMs1socket 2slot 3securing clip Installing Upgrades3 2 1 Removing DIMMs Microprocessor 1 airflow shroud 3 4 5 6 Installing Upgrades1latches 2securing clips 3heat sink 4retention base 5ZIF socket 6tabs4 5 6 Installing Upgrades1latches 2securing clips 3blower 4screws 5heat sink 6retention baseInstalling Upgrades Removing the MicroprocessorInstalling the Microprocessor Installing Upgrades Installing Upgrades Installing Upgrades Front Panel Inserts96 Installing Upgrades S m a l l D e s k t o p C o m p u t e r Installing UpgradesInstalling Upgrades Installing Upgrades Replacing Front Panel Inserts1 2 3 Internal DrivesInstalling Upgrades S m a l l D e s k t o p C o m p u t e r Installing Upgrades1 2 3 1 CD/DVD drive 2 floppy drive 3 hard drive2 1 3 IDE Drive AddressingInstalling Upgrades Installing Upgrades Connecting Drives3interface cable 1header connector 2colored stripe on the cableD r i v e I n t e r f a c e C o nn e c t o r s Hard Drives H a r d - D r i v e S h r o u d Re m o v a l Installing UpgradesS m a l l Fo r m - Fa c t o r C o m p u t e r Detaching Hard Drive Cables1power cable 2hard drive cable Installing Upgrades power cableS m a l l D e s k t o p C o m p u t e r hard drive cableS m a l l M i n i -Tow e r C o m p u t e r Installing UpgradesInstalling Upgrades Removing a Hard Drive1tabs 2hard drive Installing UpgradesS m a l l D e s k t o p C o m p u t e r S m a l l M i n i -Tow e r C o m p u t e r Installing a Hard Drive1 2 3 Reattaching Hard Drive CablesInstalling Upgrades IDE1 connector power cableS m a l l Fo r m - Fa c t o r C o m p u t e r IDE cableIDE1 connector power cableInstalling Upgrades IDE cable1 2 3 1power cable 2IDE cable 3IDE1 connectorInstalling Upgrades Floppy Drives Installing Upgrades Detaching Floppy Drive CablesInstalling Upgrades 3system board floppy drive connector DSKTS m a l l Fo r m - Fa c t o r C o m p u t e r 1 2 3floppy drive connector power cablefloppy drive cable S m a l l M i n i -Tow e r C o m p u t e r3floppy drive connector 1power cable 2floppy drive cableInstalling Upgrades 1 2 3Installing Upgrades Removing a Floppy DriveS m a l l M i n i -Tow e r C o m p u t e r Installing UpgradesS m a l l D e s k t o p C o m p u t e r Installing a Floppy Drive and Reattaching Cables 1 2 3 Installing UpgradesSmall Desktop and Small Mini-TowerComputers r t . d S m a l l D e s k t o p C o m p u t e re l l . c o s u p p o1 2 3 Installing UpgradesCD/DVD Drives I n t e r po s e r B o a r d Re m o v a l Detaching CD, CD-RW,or DVD Drive CablesInstalling Upgrades 4CD/DVD drive connector 1power cable 2audio cable 3CD/DVD drive cableInstalling Upgrades S m a l l D e s k t o p C o m p u t e rCD/DVD drive connector power cableInstalling Upgrades S m a l l M i n i -Tow e r C o m p u t e rInstalling Upgrades Removing a CD, CD-RW,or DVD DriveS m a l l M i n i -Tow e r C o m p u t e r Installing UpgradesS m a l l D e s k t o p C o m p u t e r C D / D V D D r i v e B r a c k e t Ra i l s Installing Upgrades s u p p o r t . d S m a l l D e s k t o p C o m p u t e re l l S m a l l M i n i -Tow e r C o m p u t e r Installing UpgradesBattery Replacing the Battery c Exit system setup Installing Upgrades 142 Installing Upgrades Attaching the Computer Stand S t a n dRemoving the Computer Stand Removing the Computer Stand Stand Attaching the Computer Stand146 Stand Controls and Lights Power Physical Environmental Technical SpecificationsMicroprocessor Memory Computer Information Audio Expansion Bus Drives Ports Key CombinationsMicroprocessor Technical SpecificationsMemory Computer InformationExpansion Bus Technical SpecificationsAudio Ports Technical SpecificationsDrives Key Combinations Technical SpecificationsSequence option Controls and LightsPhysical PowerTechnical Specifications Environmental Technical SpecificationsMessages and Codes Software Problems Solving ProblemsFinding Solutions Dell Diagnostics Solving Problems Finding SolutionsUsing the Dell OptiPlex ResourceCD Video and Monitor Problems Power Problems•Restart the computer Sound and Speaker Problems Printer Problems Serial or Parallel Device Problems •Verify that the device is turned on Mouse Problems Keyboard Problems Floppy Drive Problems Basic Checks Hard Drive Problems Type chkdsk and press <Enter> Yes. The problem is resolved No. Proceed to step Battery Problems Expansion Card Problems Recover From a Program That Is Not Responding 3Click End Task Repairing a Wet ComputerRestart a Computer That Is Not Responding Repairing a Dropped or Damaged Computer Hardware Conflicts Computer Memory ProblemsSystem Board Problems Did any of the tests fail? Resetting a Damaged System Board Dell DiagnosticsWhen to Use the Dell Diagnostics Features6Select Start computer to run Dell Diagnostics Before You Start TestingRunning the Dell Diagnostics 8Select Option 1– Dell Diagnostics Advanced Testing Solving Problems Messages and Codes Advanced Testing Help MenuSolving Problems Computer MessagesC o m p u t e r M e s s a g e s MessageThe hard drive or the C o m p u t e r M e s s a g e sC o m p u t e r M e s s a g e s Solving ProblemsMessage Causeaddress, read C o m p u t e r M e s s a g e svalue address, readRun the System Board DiagnosticsC o m p u t e r M e s s a g e s C o m p u t e r M e s s a g e s Solving ProblemsMessage CauseC o m p u t e r M e s s a g e s Solving ProblemsMessage CauseRun the System Board Devices tests in Computer Beep CodesRun the VESA/VGA Interface tests in Run the System Board Devices tests inRun the System Board Devices tests in Run the System Board Devices tests inRun the System Board Devices tests in Run the System Board Devices tests inRun the Serial Ports and the Parallel Warning MessagesRun the System Board Devices tests in Run the System Board Devices tests inDiagnostic Lights Diagnostics MessagesFront Panel Lights Power Light CodeBack Panel Lights Normal off condition Software Problems Basic Checks Operating System CompatibilityError Messages Input ErrorsDevice Drivers Memory-ResidentProgramsInterrupt Assignment Conflicts Program ConflictsMemory Address Conflicts D e f a u l t I R Q L i n e A s s i g n m e n t s Solving ProblemsUsed/Available LineHelp Overview Dell Contact Numbers Getting HelpHelp Tools Help OverviewTechnical Assistance Page TechFax Service AutoTech ServiceTechnical Support Service Automated Order-StatusSystemReturning Items for Warranty Repair or Credit Problems With Your OrderProduct Information Getting HelpGetting Help Before You CallDiagnostics Checklist Antigua and Barbuda Dell Contact NumbersAustralia Sydney Austria ViennaBelgium Brussels BarbadosBermuda BrazilChile Santiago Cayman IslandsChina Xiamen ColombiaDominican Republic Denmark HorsholmEl Salvador Finland HelsinkiCorporate Home and Small BusinessGermany Langen GuatemalaIreland Cherrywood Hong KongItaly Milan Home and Small BusinessKorea Seoul Japan KawasakiLuxembourg Latin AmericaMacau Malaysia PenangNetherlands Antilles MexicoNetherlands Amsterdam New ZealandPanama Norway LysakerPeru Poland WarsawSingapore Singapore St. LuciaSouth Africa Johannesburg 09/091Taiwan Sweden Upplands VasbySwitzerland Geneva U.K. Bracknell ThailandTrinidad/Tobago U.S.A. Austin, Texas Venezuela US Virgin IslandsRegulatory Notices ENERGY STAR Compliance Warranty and Return PolicyAdditional Information Regulatory Notices FCC Notices U.S. Only •Reorient or relocate the receiving antenna CE Notice European Union IC Notice Canada OnlyBattery Disposal VCCI Notice Japan Only EN 55022 Compliance Czech Republic OnlyClass B ITE VCCI-AClass A ITE MIC Notice Republic of Korea Only Additional Information Class B DevicePozosta³e instrukcje bezpieczeñstwa Wymagania Polskiego Centrum Badañ i CertyfikacjiAdditional Information Additional Information BSMI Notice Taiwan OnlyNOM Information Mexico Only Información para NOM únicamente para México Additional Information ENERGY STAR ComplianceENERGY STAR guidelines for energy efficiency Warranty and Return Policy 242 Additional Information Files and Settings Transfer Wizard M i c r o s o f t Windows XP FeaturesSystem Restore User Accounts and Fast User SwitchingHelp and Support Center OverviewNew User Interface Switching to Classic View3Click Clean Desktop Now Clean Desktop Wizard2Click Properties 4Select Classic Start Menu and click OKMicrosof t Windows XP Features Notification Area CleanupTaskbar Grouping The Do you have a Windows XP CD? screen appears Files and Settings Transfer WizardProgram Compatibility Wizard Application and Device CompatibilitySystem Restore Using System Restore 2Select Create a restore point and click Next> Restore Process2Select Undo my last restoration and click Next> Driver Rollback2Click Properties User Accounts and Fast User SwitchingHow to Use Fast User Switching Microsof t Windows XP Features What Happens When a Fast User Switch Occurs?Special Considerations With Fast User Switching How to Add Users How to Turn Off Fast User Switching2In the Control Panel window, click User Accounts 4Click Apply Options3Click checklist for creating a network Network Setup WizardHome and Small Office Networking 6Click Create AccountInternet Connection Firewall Microsof t Windows XP Features 260 Microsof t Windows XP Features Accelerator GlossaryACPI ANSIAPIC BIOSASCII ATAPIBus Speed Boot SequenceByte CacheSee IC Control Code COM PortController CRIMMSee Subminiature-D D-SubData Striping DeviceDRDRAM DMTFDRAM Energy Star Environmental Protection AgencyEIDE EPP/ECP Express Service CodeEPROM EthernetGravities. A measurement of weight and force Hours. A measurement of time that equals 60 min IPX/SPX IP AddressPage Local Bus Minutes. A measurement of time that equals 60 sec Network Adapter MTBFNiCad NiMHPipeline Processing Parallel PortAlso referred to as Product Key. See COA Rambus RAIDDRDRAM RDRAMRIMM Remote Wake UpRJ45 RS-232Seconds. A measurement of time SNMP System SetupSPGA SRAMTCP/IP TAPIToken Ring UDMAVolts direct current DC Volts alternating current ACWBEM