Dell GX240 manual Did any of the tests fail?

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

CAUTION: Before you perform this procedure, see “Safety First— For You and Your Computer.”

1Reboot the computer and run the System Board Devices test group in the Dell Diagnostics.

Did any of the tests fail?

Yes. Contact Dell for technical assistance. No. Go to step 2.

2Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then open the computer cover.

3Make sure the power cables from the power supply are firmly connected to the connectors on the system board.

4Close the computer cover, reconnect the computer and devices to their electrical outlets, and turn them on.

Is the computer working properly? Yes. The problem is resolved.

No. Go to step 5.

5Perform the procedure in “Expansion Card Problems.” Is the computer working properly?

Yes. The problem is resolved. No. Go to step 6.

6Perform the procedure in “Keyboard Problems.” Is the computer working properly?

Yes. The problem is resolved. No. Go to step 7.

7Perform the procedure in “Resetting a Damaged System Board.” Is the computer working properly?

Yes. The problem is resolved.

No. Contact Dell for technical assistance.

178

Solving Problems