6
7 Solving Problems
Dell Diagnostics | 59 |
When to Use the Dell Diagnostics | 59 |
Error Messages | 61 |
Video and Display Problems | 62 |
If the display is blank | 62 |
If the display is difficult to read | 63 |
If only part of the display is readable | 64 |
Scanner Problems | 64 |
Drive Problems | 64 |
If you cannot save a file to a floppy drive | 64 |
If you have problems with a hard drive | 65 |
PC Card Problems | 66 |
General Program Problems | 66 |
A program crashes | 66 |
A program stops responding | 66 |
Error messages appear | 66 |
Resolving Other Technical Problems | 67 |
If Your Computer Gets Wet | 67 |
If You Drop or Damage Your Computer | 68 |
Drivers | 68 |
What Is a Driver? | 68 |
Identifying Drivers | 69 |
Reinstalling Drivers | 69 |
Manually Reinstalling Drivers for Windows XP | 70 |
Resolving Software and Hardware Incompatibilities | 71 |
Using System Restore | 71 |
Creating a Restore Point | 71 |
Restoring the Computer to an Earlier Operating State | 71 |
Undoing the Last System Restore | 72 |
Reinstalling Microsoft® Windows® XP | 73 |
Before You Reinstall | 73 |
Reinstalling Windows XP | 73 |
Contents
