Dell Inspiron 1150 owner manual Resolving Other Technical Problems, If Your Computer Gets Wet

Resolving Other Technical Problems

G O T O T H E D E L L S U P P O R T W E B S I T E — Go to support.dell.com for help with general usage, installation, and troubleshooting questions. See "Dell Technical Support Policy (U.S. Only)" on page 101 for a description of the hardware and software support provided by Dell.

E - M A I L D E L L — Go to support.dell.com and then click E-MailDell in the Communicate list. Send an e-mailmessage to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. See "Dell Technical Support Policy (U.S. Only)" on page 101 for a description of the hardware and software support provided by Dell.

C O N T A C T D E L L — If you cannot solve your problem using the Dell™ Support website or e-mail service, call Dell for technical assistance (see page 102). See "Dell Technical Support Policy (U.S. Only)" on page 101 for a description of the hardware and software support provided by Dell.

If Your Computer Gets Wet

CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet. Use the utmost caution when removing wet cables from a live power source.

1Shut down the computer (see page 35), disconnect the AC adapter from the computer, and then disconnect the AC adapter from the electrical outlet.

2Turn off any attached external devices, and disconnect them from their power sources and then from the computer.

3Ground yourself by touching one of the metal connectors on the back of the computer.

4Remove any installed PC Cards, and put them in a safe place to dry.

5Remove the battery.

6Wipe off the battery and put it in a safe place to dry.

7Wipe off the display.

8Remove the hard drive (see page 78).

9Remove the memory module(s) (see page 80).

10Open the display and place the computer right-side up across two books or similar props to let air circulate all around it. Let the computer dry for at least 24 hours in a dry area at room temperature.

NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speed the drying process.

Solving Problems

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