Resolving Other Technical Problems
G O T O T H E D E L L S U P P O R T W E B S I T E — Go to support.dell.com for help with general usage, installation, and troubleshooting questions. See "Dell Technical Support Policy (U.S. Only)" on page 101 for a description of the hardware and software support provided by Dell.
E - M A I L D E L L — Go to support.dell.com and then click
C O N T A C T D E L L — If you cannot solve your problem using the Dell™ Support website or
If Your Computer Gets Wet
CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet. Use the utmost caution when removing wet cables from a live power source.
1Shut down the computer (see page 35), disconnect the AC adapter from the computer, and then disconnect the AC adapter from the electrical outlet.
2Turn off any attached external devices, and disconnect them from their power sources and then from the computer.
3Ground yourself by touching one of the metal connectors on the back of the computer.
4Remove any installed PC Cards, and put them in a safe place to dry.
5Remove the battery.
6Wipe off the battery and put it in a safe place to dry.
7Wipe off the display.
8Remove the hard drive (see page 78).
9Remove the memory module(s) (see page 80).
10Open the display and place the computer
NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speed the drying process.
Solving Problems
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