w w w . d e l l . c o m s u p p o r t . d e l l . c o m

60

5When the boot device list appears, highlight Diagnostics and press <Enter>.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

During the assessment, answer any questions that appear.

If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell before continuing on to the Dell Diagnostics.

If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue.

6Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

7When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes

 

10 to 20 minutes and requires no interaction on your

 

part. Run Express Test first to increase the possibility of

 

tracing the problem quickly.

Extended Test

Performs a thorough check of devices. This test typically

 

takes an hour or more and requires you to answer

 

questions periodically.

Custom Test

Tests a specific device. You can customize the tests you

 

want to run.

Symptom Tree

Lists the most common symptoms encountered and

 

allows you to select a test based on the symptom of the

 

problem you are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

Solving Problems

Page 60
Image 60
Dell Inspiron 1150 owner manual Dell Diagnostics Main Menu, Option Function