6.If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover.
Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front.
7.Turn on the printer, and then press the Resume button.
8.Reprint the document.
Note If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications.
Accessories?
If the
If the Auto
Paper problems
Printer does not feed paper
Try one or more of the following solutions:
●Reduce the number of sheets in the In tray.
●Remove the paper from the In tray, and then reload it.
●Use a different type of paper.
Printer ejects paper
If the printer ejects the paper, try one of the following solutions:
●Move the printer away from direct sunlight. The printer might have been placed in direct sunlight, which can affect the Automatic
●Select a paper type other than Automatic.
●If you are performing a color calibration, install both the
●If you are printing a borderless document and the Resume and Print Cartridge Status lights are flashing, follow the borderless printing guidelines.
●Verify that the protective piece of plastic tape has been removed from the print cartridges.
●If you are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing, you might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the
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