State of the Activity light | HP 6980 guide

Chapter 11

(continued)

State of the Link light Task

Off	Verify the following:
	● The Ethernet cable is securely connected to the printer.
	●	The network hub, switch, or router is on and working
		properly.
	●	The printer is connected to the network.

Activity light

Follow these steps if the Link light is on, but the printer does not print:

1.Wait until the printer is idle.

2.Try to reprint the document.

3.Look at the Activity light on the back of the printer.

State of the Activity light

Flashing

Off

Task

The Ethernet connection is operating correctly. Try these solutions again.

Verify the following:

–The printer is selected in the application from which you are trying to print.

–The computer is connected to the network.

–A personal software firewall might block communication between the printer and the computer. Follow these steps.

Cannot open the printer's embedded web server (EWS)

Verify the following:

●You are not using a phone cord to connect the printer to the network

●The Ethernet cable is securely connected to the printer

●The network hub, switch, or router is on and working properly

●The computer that you are using is connected to the network

102	HP Deskjet 6980 series

Image 104

HP 6980 manual State of the Activity light, Cannot open the printers embedded web server EWS

Contents

Users guide Hewlett-Packard Company notices Acknowledgements Contents Ethernet problems 137 Welcome Special features Printer features Get started Optional accessories Power button and light Buttons and lights Print Cancel button Quiet mode buttonResume button Print Cartridge Status lights Tray Paper traysPictBridge lights Out tray Printed pages are deposited in the Out tray Photo/envelope feeder Envelopes Photos Postcards Replace print cartridges Print cartridgesUse print cartridges Ink-backup mode Ink-backup mode outputInstalled print cartridge Exit ink-backup mode Automatic paper-type sensor To change a USB connection to a wireless connection Connect to the printer Wireless networking Wireless networking basicsWi-Fi 802.11g and 802.11b To change a USB connection to an Ethernet connection Wireless network examples Adapters and access pointsAccess points Infrastructure mode What you need for a wireless infrastructure networkAd hoc mode Communication modes Switch between 802.11b and 802.11g Wireless network settingsWireless profiles Wireless security Wireless network examples PrintingAd hoc networks Infrastructure networks Example Wireless profilesMixed wired and wireless networks Wireless network location Network name SsidProfile Atwork Athome Laptop is reconfigured for network1 Printer is configured for network1Laptop is configured for network2 Add security to the network Wireless securityAd hoc networks wireless direct-connect Authentication and encryption Authentication DefinitionTypes of authentication Authentication type Types of encryption Encryption type Wi-Fi Protected Access WPA Wired equivalent privacy WEP WEP is a network featureWEP keys To add WEP encryption Open system SecureEasySetup buttonConfigure the printer for an open system Wireless Status light State of the Wireless Status light Printer status Wireless radio Report Page buttonNetwork light Status of the icon Status of the printer network connection How the wireless radio works Wireless Status lightDisable and enable the wireless radio Disable the wireless radio Print an HP Report HP ReportTurn radio off Select the language Understand the HP ReportGeneral information Meaning Wireless DNS Server Embedded Web server EWS Miscellaneous Configure Bluetooth settings on a network printer Open the embedded Web server Reset the printer to the factory default settings Parameter Default setting Networking glossaryOption Numbers Users guide Chapter Users guide Wired Ethernet networking Hardware Hubs, switches, and routers Ethernet basicsCables Network communication What you need for a wired network IP addressInternet connections Rendezvous Ethernet network examples DSL or cable Internet connection without a gateway Ethernet network without an Internet connection Install the printer on an Ethernet networkConnect the printer to an Ethernet network State of the Link Task Light Go to step Install the printer softwarePrevious installations Software installation Ethernet lightsLink light State of the Link light State of the printer Bluetooth wireless printing State of the Activity State of the printer light Configure Bluetooth settings If the Bluetooth device requires the address of the printerIf the Bluetooth device displays the name of the printer Click Bluetooth Settings If your printer is connected to a network Option Description Print photos Print borderless photosGuidelines Prepare to print Quality Best or Maximum dpi PrintSource Upper tray Print photos with a border HP Real Life technologies Open HP Real Life technologies Install the photo print cartridgePhoto print cartridge Maximum dpi Color options Advanced color management Gray photo print cartridge Print black-and-white photos Store and handle photo paper Save money when printing photos Handling Print photos from a digital CameraUse a PictBridge camera PictBridge printing Connection light Error light Display Use a Bluetooth camera phonePrint photos from a Bluetooth camera Print other documents Mail Letters Documents Envelopes Quality Normal or Best BrochuresPrint borderless brochures Greeting cards Print brochures with borders Postcards Transparencies Quality Normal, Best, or Maximum dpi Labels Paper Size A4 or US Letter Index cards and other small media Source Upper tray Paper Type Automatic or Plain paper Iron-on transfers Banners CD/DVD tattoos Paper Type HP CD/DVD Tattoo Source Upper tray Printing tips General everyday printingPresentation printing Select a print quality Set the page order Print collated copiesPrint multiple pages on a single sheet of paper Select the Copies and Pages pane Select a paper type Select a paper sourceUse the automatic paper-type sensor Select a specific paper type Automatic two-sided printing Resize a document Print settings Setup dialog boxPrinter software Print dialog box Set a default printer Manage the printer Mac OS X 10.3 and laterManage the printer Mac OS X Add a printer View and change the status of a print job Mac OS X Click Add Printer Users guide Maintenance Install print cartridgesPrint cartridge combinations Selection numbers Ink-backup mode Installation instructions Remove plastic tape Align the print cartridges Set the auto-off featureSelect Power Management Automatically clean print cartridges Calibrate colorPrint a test View estimated ink levels Manually clean print cartridges Gather cleaning suppliesMaintain the printer body Remove ink from your skin and clothing Prepare to clean Cleaning instructionsMaintain print cartridges Store print cartridges HP Printer Utility Open the HP Printer Utility HP Printer Utility panesMac OS X 10.3 and later Mac OS X Troubleshooting Ethernet problemsPrinter does not print State of the Link light Task State of the Activity light Cannot open the printers embedded web server EWS State of the Wireless Status light Task Wireless communication problemsCheck the Wireless Status light Wireless Status light is on State of the Wireless Status light Printer has the wrong network settings Printer communication modeProblem Solution Wireless access point filters MAC addresses WPA Printer does not print Verify the followingCheck the printer lights Check the printer cable connection If the printer still does not print Paper jamCheck the print queue Paper problems Accessories?Printer does not feed paper Printer ejects paper Printer prints on multiple sheets at once Paper mismatchPrinter is stalled Print cartridge problems Incorrect print cartridge Print cartridge is in the wrong slot message Print cartridge problem messagePrinting in ink-backup mode message Check the printer settings Photos do not print correctlyReload the paper tray Colors are tinted or incorrect Part of the photo is faded Part of the photo is fadedFading occurs on the edges of a photo Fading occurs near the edges of a photo PictBridge lights are flashing State of the lights PictBridge problemsImages in a connected digital camera do not print Bluetooth printing problems Banners do not print correctly Print quality is poor Too much or too little ink appears on Print is fadedBlank pages print Too much or too little ink appears on Problems with borderless documentsDocument is misprinted Streaks appear in a light portion of a photo Image is printed at an angle Fading occurs on the edges of a printout Ink smearsPhoto has unwanted border Photo has an unwanted border For most paper types Error messages Problem with the print cartridge messageFor photo paper with a tear-off tab Out of paper message Printer lights are on or flashing Out-of-paper message If the status light is on and flashing Print Cartridge Status light is on or flashingIf the status light is on and not flashing Document prints slowly If you continue to have problems HP support process Accessories Automatic Two-Sided Printing Accessory duplexer Install the duplexer Automatic two-sided printing Automatic two-sided printing problems Option for two-sided printing cannot be selected Automatic Two-Sided Printing Accessory specifications Install the 250-Sheet Plain Paper Tray Accessory Sheet Plain Paper Tray Set the paper size Load the 250-Sheet Plain Paper Tray AccessoryTwo parts Users guide 135 Use the 250-Sheet Plain Paper Tray Accessory Load paper Auto Two-Sided Print Accessory with Small Paper Tray Sheet Plain Paper Tray Accessory specificationsDimensions Weight Print two-sided documents automatically Print postcards Slide the paper-width guide to the left Source Rear tray Print small photos Configure the printer to feed paper from the accessoryConfigure the printer to feed paper from the In tray Print envelopes Users guide 143 Source Rear tray Paper Type Plain paper Paper size is not supported by the duplexer Duplexing specifications Small paper tray specifications Users guide 147 Accessories SuppliesPaper USB cables Specifications Printer specifications Environmental information Environmental statementReduction and elimination Recycling Print cartridge recovery Users guide 151 152