Paper size is not supported by the duplexer | HP 6980 specification

5.Tilt the Small Paper Tray forward and open the lower door of the accessory.

1Tilt the Small Paper Tray

2Open the lower door

6.Remove any paper that is inside the accessory.

7.Close the accessory, and then secure the back lever to close the accessory.

8.Re-attach the accessory to the printer.

Option for two-sided printing cannot be selected

The printer driver cannot sense the duplexer until a print job is sent to the printer. Print

asingle-sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software.

If the option for the duplexer still does not appear, then verify that the following conditions exist:

●The duplexer is attached to the printer.

●The media type and size selected on the Paper/Quality pane are supported by the duplexer.

For a list of supported media types and sizes, see the specifications for the duplexer:

–Automatic Two-Sided Printing Accessory

–Auto Two-Sided Print Accessory with Small Paper Tray

Paper size changes when the two-sided printing option is selected

The paper size is not supported by the duplexer.

User's guide

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Image 147

HP 6980 manual Paper size is not supported by the duplexer

Contents

Users guide Acknowledgements Hewlett-Packard Company notices Contents Ethernet problems 137 Welcome Special features Get started Printer features Optional accessories Buttons and lights Power button and light Print Cartridge Status lights Print Cancel buttonQuiet mode button Resume button Paper trays PictBridge lightsTray Printed pages are deposited in the Out tray Out tray Photo/envelope feeder Photos Envelopes Postcards Print cartridges Use print cartridgesReplace print cartridges Exit ink-backup mode Ink-backup modeInk-backup mode output Installed print cartridge Automatic paper-type sensor Connect to the printer To change a USB connection to a wireless connection To change a USB connection to an Ethernet connection Wireless networkingWireless networking basics Wi-Fi 802.11g and 802.11b Adapters and access points Access pointsWireless network examples Communication modes Infrastructure modeWhat you need for a wireless infrastructure network Ad hoc mode Wireless security Switch between 802.11b and 802.11gWireless network settings Wireless profiles Infrastructure networks Wireless network examplesPrinting Ad hoc networks Wireless profiles Mixed wired and wireless networksExample Athome Wireless network locationNetwork name Ssid Profile Atwork Printer is configured for network1 Laptop is configured for network2Laptop is reconfigured for network1 Wireless security Ad hoc networks wireless direct-connectAdd security to the network Authentication type Authentication and encryptionAuthentication Definition Types of authentication Encryption type Types of encryption Wi-Fi Protected Access WPA To add WEP encryption Wired equivalent privacy WEPWEP is a network feature WEP keys SecureEasySetup button Configure the printer for an open systemOpen system State of the Wireless Status light Printer status Wireless Status light Status of the icon Status of the printer network connection Wireless radioReport Page button Network light Disable the wireless radio How the wireless radio worksWireless Status light Disable and enable the wireless radio HP Report Turn radio offPrint an HP Report Meaning Select the languageUnderstand the HP Report General information DNS Server Wireless Miscellaneous Embedded Web server EWS Open the embedded Web server Configure Bluetooth settings on a network printer Parameter Reset the printer to the factory default settings Numbers Default settingNetworking glossary Option Users guide Chapter Users guide Wired Ethernet networking Network communication Hardware Hubs, switches, and routersEthernet basics Cables Rendezvous What you need for a wired networkIP address Internet connections DSL or cable Internet connection without a gateway Ethernet network examples Install the printer on an Ethernet network Connect the printer to an Ethernet networkEthernet network without an Internet connection Install the printer software Previous installationsState of the Link Task Light Go to step State of the Link light State of the printer Software installationEthernet lights Link light State of the Activity State of the printer light Bluetooth wireless printing Click Bluetooth Settings Configure Bluetooth settingsIf the Bluetooth device requires the address of the printer If the Bluetooth device displays the name of the printer If your printer is connected to a network Option Description Prepare to print Print photosPrint borderless photos Guidelines Print Source Upper trayQuality Best or Maximum dpi Print photos with a border HP Real Life technologies Install the photo print cartridge Photo print cartridgeOpen HP Real Life technologies Color options Maximum dpi Gray photo print cartridge Advanced color management Store and handle photo paper Print black-and-white photos Handling Save money when printing photos PictBridge printing Print photos from a digitalCamera Use a PictBridge camera Connection light Error light Use a Bluetooth camera phone Print photos from a Bluetooth cameraDisplay Mail Print other documents Letters Documents Envelopes Brochures Print borderless brochuresQuality Normal or Best Print brochures with borders Greeting cards Postcards Quality Normal, Best, or Maximum dpi Transparencies Paper Size A4 or US Letter Labels Source Upper tray Paper Type Automatic or Plain paper Index cards and other small media Iron-on transfers Banners CD/DVD tattoos Paper Type HP CD/DVD Tattoo Source Upper tray Select a print quality Printing tipsGeneral everyday printing Presentation printing Select the Copies and Pages pane Set the page orderPrint collated copies Print multiple pages on a single sheet of paper Select a specific paper type Select a paper typeSelect a paper source Use the automatic paper-type sensor Automatic two-sided printing Resize a document Print dialog box Print settingsSetup dialog box Printer software Add a printer Set a default printerManage the printer Mac OS X 10.3 and later Manage the printer Mac OS X Click Add Printer View and change the status of a print job Mac OS X Users guide Selection numbers MaintenanceInstall print cartridges Print cartridge combinations Installation instructions Ink-backup mode Remove plastic tape Set the auto-off feature Select Power ManagementAlign the print cartridges View estimated ink levels Automatically clean print cartridgesCalibrate color Print a test Remove ink from your skin and clothing Manually clean print cartridgesGather cleaning supplies Maintain the printer body Store print cartridges Prepare to cleanCleaning instructions Maintain print cartridges HP Printer Utility Mac OS X Open the HP Printer UtilityHP Printer Utility panes Mac OS X 10.3 and later State of the Link light Task TroubleshootingEthernet problems Printer does not print Cannot open the printers embedded web server EWS State of the Activity light Wireless communication problems Check the Wireless Status lightState of the Wireless Status light Task State of the Wireless Status light Wireless Status light is on Solution Printer has the wrong network settingsPrinter communication mode Problem WPA Wireless access point filters MAC addresses Check the printer cable connection Printer does not printVerify the following Check the printer lights Paper jam Check the print queueIf the printer still does not print Printer ejects paper Paper problemsAccessories? Printer does not feed paper Paper mismatch Printer is stalledPrinter prints on multiple sheets at once Incorrect print cartridge Print cartridge problems Print cartridge problem message Printing in ink-backup mode messagePrint cartridge is in the wrong slot message Colors are tinted or incorrect Check the printer settingsPhotos do not print correctly Reload the paper tray Fading occurs near the edges of a photo Part of the photo is fadedPart of the photo is faded Fading occurs on the edges of a photo PictBridge problems Images in a connected digital camera do not printPictBridge lights are flashing State of the lights Bluetooth printing problems Print quality is poor Banners do not print correctly Print is faded Blank pages printToo much or too little ink appears on Problems with borderless documents Document is misprintedToo much or too little ink appears on Image is printed at an angle Streaks appear in a light portion of a photo Ink smears Photo has unwanted borderFading occurs on the edges of a printout For most paper types Photo has an unwanted border Out of paper message Error messagesProblem with the print cartridge message For photo paper with a tear-off tab Out-of-paper message Printer lights are on or flashing Print Cartridge Status light is on or flashing If the status light is on and not flashingIf the status light is on and flashing Document prints slowly HP support process If you continue to have problems Automatic Two-Sided Printing Accessory duplexer Accessories Automatic two-sided printing Install the duplexer Automatic two-sided printing problems Option for two-sided printing cannot be selected Automatic Two-Sided Printing Accessory specifications Sheet Plain Paper Tray Install the 250-Sheet Plain Paper Tray Accessory Load the 250-Sheet Plain Paper Tray Accessory Two partsSet the paper size Users guide 135 Load paper Use the 250-Sheet Plain Paper Tray Accessory Weight Auto Two-Sided Print Accessory with Small Paper TraySheet Plain Paper Tray Accessory specifications Dimensions Print two-sided documents automatically Slide the paper-width guide to the left Print postcards Source Rear tray Configure the printer to feed paper from the accessory Configure the printer to feed paper from the In trayPrint small photos Print envelopes Users guide 143 Source Rear tray Paper Type Plain paper Paper size is not supported by the duplexer Small paper tray specifications Duplexing specifications Users guide 147 USB cables AccessoriesSupplies Paper Printer specifications Specifications Recycling Environmental informationEnvironmental statement Reduction and elimination Users guide 151 Print cartridge recovery 152