HP 6980 manual Paper size is not supported by the duplexer

5.Tilt the Small Paper Tray forward and open the lower door of the accessory.

1Tilt the Small Paper Tray

2Open the lower door

6.Remove any paper that is inside the accessory.

7.Close the accessory, and then secure the back lever to close the accessory.

8.Re-attach the accessory to the printer.

Option for two-sided printing cannot be selected

The printer driver cannot sense the duplexer until a print job is sent to the printer. Print

asingle-sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software.

If the option for the duplexer still does not appear, then verify that the following conditions exist:

●The duplexer is attached to the printer.

●The media type and size selected on the Paper/Quality pane are supported by the duplexer.

For a list of supported media types and sizes, see the specifications for the duplexer:

–Automatic Two-Sided Printing Accessory

–Auto Two-Sided Print Accessory with Small Paper Tray

Paper size changes when the two-sided printing option is selected

The paper size is not supported by the duplexer.

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