●The printer might be out of paper.
Place paper in the In tray, and then press the Resume button.
●There might be a paper jam.
Follow these instructions to clear a paper jam.
●The print cartridges are the correct print cartridges for the printer and are properly installed.
●The printer might be stalled.
Follow these instructions to correct a stalled printer.
Print Cartridge Status light is on or flashing
The printer has two print cartridge status lights.
1.The left status light represents the
2.The right status light represents the black or the photo print cartridge. One of these print cartridges is installed in the right side of the print cartridge cradle.
If the status light is on and not flashing
●Check to see if a print cartridge is low on ink.
If a print cartridge is low on ink, consider replacing the print cartridge.
●If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge Status light remains on, turn off, and then turn on the printer.
If the status light is on and flashing
Verify that the correct print cartridges are installed.
If you were printing a borderless document when the light started flashing, follow the borderless printing guidelines.
Otherwise, follow these steps:
1.Raise the printer cover, remove the print cartridge on the right, and then lower the cover.
2.Follow one of these steps:
–If the light is flashing: Open the printer cover, replace the print cartridge that you removed, and then remove the other print cartridge. Proceed to step 3.
–If the light is off: There is a problem with the print cartridge that you removed. Proceed to step 3.
3.Manually clean the print cartridge.
After cleaning the print cartridge, reinsert it into the printer.
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