resolution cameras, such as those found in wireless phones, might not have high enough resolution to produce a high-quality print.

The image printed with borders

The printing application installed on the device with Bluetooth wireless technology might not support borderless printing. Contact the vendor of the device, or go to their support website to obtain the latest updates for the printing application.

Bluetooth wireless printer adapter is not working

If the Bluetooth wireless printer adapter does not seem to working, try the following troubleshooting tips:

●Remove the adapter from the printer for a few seconds, and then re-insert it.

●Turn off the printer with the Bluetooth wireless printer adapter still inserted in the printer, and then turn the printer on again.

Or try this sequence of steps:

1.Turn off the printer.

2.Disconnect the printer from its power source.

3.Insert the Bluetooth wireless printer adapter in the printer.

4.Reconnect power.

5.Turn the printer on.

Banners do not print correctly

Check the paper tray

●Unfold and refold the paper when several sheets feed into the printer at one time.

●Confirm that the unattached edge of the banner paper stack is on top and pointing into the printer.

●Verify that the correct paper for banner printing is in use.

Check the printer properties

Open the Page Setup dialog box and verify the following settings:

pane

Setting

 

 

Page Attributes

Paper Size: The appropriate banner size

 

 

Check the software

Verify that the software program that you are using prints banners. Not all software programs print banners.

Print quality is poor

Streaks and missing lines

If the printed pages are missing lines or dots or if streaks appear, the print cartridges might be low on ink or might need to be cleaned.

User's guide

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