Chapter 11

If the light continues to flash, replace the print cartridge.

All lights are flashing

The printer might need to be restarted.

1.Press the Power button to turn off the printer, and then press the Power button to restart the printer.

Proceed to step 2 if the lights continue to flash.

2.Press the Power button to turn off the printer.

3.Disconnect the printer power cord from the electrical outlet.

4.Reconnect the printer power cord to the electrical outlet.

5.Press the Power button to turn on the printer.

Document prints slowly

Multiple software programs are open

The computer resources are insufficient for the printer to print at its optimum speed. To increase printer speed, close all unnecessary software programs when printing.

Complex documents, graphics, or photos are printing

Documents containing graphics or photos print more slowly than text documents.

Best or maximum dpi print mode is selected

The printer prints more slowly when Best or Maximum dpi is selected as the print quality. To increase the printer speed, select a different print quality mode.

Printer is in ink-backup mode

The printer might print more slowly if it is in ink-backup mode.

To increase the print speed, use two print cartridges in the printer.

Printer software is outdated

Outdated printer software might be installed.

For information about updating the printer software, visit HP’s Web site at

www.hp.com/go/mac-connect.

Computer does not meet system requirements

If your computer does not have enough RAM or a large amount of free space on the hard drive, the printer processing time will be longer.

1.Verify that the computer hard disk space, RAM, and processor speed meet the system requirements.

The system requirements are listed in the reference guide that came with the printer.

2.Make space available on the hard drive by deleting unwanted files.

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HP Deskjet 6980 series

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HP 6980 manual Document prints slowly