Chapter 11

(continued)

State of the Wireless Status light

Task

 

 

Off

Verify the following:

 

● An Ethernet cable is not connected to

 

the printer. Connecting an Ethernet

 

cable to the printer automatically

 

turns off the wireless radio. Unplug

 

the cable.

 

● The printer is plugged in.

 

 

Wireless Status light is on

If the Wireless Status light is on, try reprinting the document, then look at the printer's wireless communications light:

State of the Wireless Status light

Task

 

 

Flashes

The printer's wireless communications

 

feature is operating correctly. Try these

 

solutions, again.

Does not flash

The wireless radio is functioning but the

 

printer and the computer cannot

 

communicate.

 

● The printer's network settings do not

 

match the settings for the network.

 

Follow these steps.

 

● The computer might be set to the

 

wrong wireless profile. Follow these

 

steps.

 

● A personal software firewall might

 

block communication between the

 

printer and the computer. Follow

 

these steps.

Printer's network settings do not match the settings for the network

The printer's network settings must match those of the network.

104

HP Deskjet 6980 series