Bluetooth printing problems | HP 6980 specs

Chapter 11

(continued)

State of the lights

Task

Connection light is on and the Error light flashes twice

The camera has requested an unsupported command.

Bluetooth printing problems

Bluetooth device cannot find the printer

Try one of the following solutions:

●Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on the front of the printer. The light on the adapter double-blinks once a second when the adapter is ready to receive data.

●You might be too far from the printer. Move the device with Bluetooth wireless technology closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters (30 feet).

No page came out of the printer

The printer might not recognize the type of file sent by the device with Bluetooth wireless technology. Reformat the file to a supported file type and then resend.

A blank page came out of the printer

A blank page ejected from the printer signifies an unsupported file type or the file being printed is corrupted or too large.

Print quality is poor

The image you printed might be low resolution. For better results in the future, set the device to a higher resolution, if possible. Be aware that pictures taken with VGA-

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HP 6980 manual Bluetooth printing problems

Contents

Users guide Hewlett-Packard Company notices Acknowledgements Contents Ethernet problems 137 Welcome Special features Printer features Get started Optional accessories Power button and light Buttons and lights Resume button Print Cancel buttonQuiet mode button Print Cartridge Status lights PictBridge lights Paper traysTray Out tray Printed pages are deposited in the Out tray Photo/envelope feeder Envelopes Photos Postcards Use print cartridges Print cartridgesReplace print cartridges Installed print cartridge Ink-backup modeInk-backup mode output Exit ink-backup mode Automatic paper-type sensor To change a USB connection to a wireless connection Connect to the printer Wi-Fi 802.11g and 802.11b Wireless networkingWireless networking basics To change a USB connection to an Ethernet connection Access points Adapters and access pointsWireless network examples Ad hoc mode Infrastructure modeWhat you need for a wireless infrastructure network Communication modes Wireless profiles Switch between 802.11b and 802.11gWireless network settings Wireless security Ad hoc networks Wireless network examplesPrinting Infrastructure networks Mixed wired and wireless networks Wireless profilesExample Profile Atwork Wireless network locationNetwork name Ssid Athome Laptop is configured for network2 Printer is configured for network1Laptop is reconfigured for network1 Ad hoc networks wireless direct-connect Wireless securityAdd security to the network Types of authentication Authentication and encryptionAuthentication Definition Authentication type Types of encryption Encryption type Wi-Fi Protected Access WPA WEP keys Wired equivalent privacy WEPWEP is a network feature To add WEP encryption Configure the printer for an open system SecureEasySetup buttonOpen system Wireless Status light State of the Wireless Status light Printer status Network light Wireless radioReport Page button Status of the icon Status of the printer network connection Disable and enable the wireless radio How the wireless radio worksWireless Status light Disable the wireless radio Turn radio off HP ReportPrint an HP Report General information Select the languageUnderstand the HP Report Meaning Wireless DNS Server Embedded Web server EWS Miscellaneous Configure Bluetooth settings on a network printer Open the embedded Web server Reset the printer to the factory default settings Parameter Option Default settingNetworking glossary Numbers Users guide Chapter Users guide Wired Ethernet networking Cables Hardware Hubs, switches, and routersEthernet basics Network communication Internet connections What you need for a wired networkIP address Rendezvous Ethernet network examples DSL or cable Internet connection without a gateway Connect the printer to an Ethernet network Install the printer on an Ethernet networkEthernet network without an Internet connection Previous installations Install the printer softwareState of the Link Task Light Go to step Link light Software installationEthernet lights State of the Link light State of the printer Bluetooth wireless printing State of the Activity State of the printer light If the Bluetooth device displays the name of the printer Configure Bluetooth settingsIf the Bluetooth device requires the address of the printer Click Bluetooth Settings If your printer is connected to a network Option Description Guidelines Print photosPrint borderless photos Prepare to print Source Upper tray PrintQuality Best or Maximum dpi Print photos with a border HP Real Life technologies Photo print cartridge Install the photo print cartridgeOpen HP Real Life technologies Maximum dpi Color options Advanced color management Gray photo print cartridge Print black-and-white photos Store and handle photo paper Save money when printing photos Handling Use a PictBridge camera Print photos from a digitalCamera PictBridge printing Connection light Error light Print photos from a Bluetooth camera Use a Bluetooth camera phoneDisplay Print other documents Mail Letters Documents Envelopes Print borderless brochures BrochuresQuality Normal or Best Greeting cards Print brochures with borders Postcards Transparencies Quality Normal, Best, or Maximum dpi Labels Paper Size A4 or US Letter Index cards and other small media Source Upper tray Paper Type Automatic or Plain paper Iron-on transfers Banners CD/DVD tattoos Paper Type HP CD/DVD Tattoo Source Upper tray Presentation printing Printing tipsGeneral everyday printing Select a print quality Print multiple pages on a single sheet of paper Set the page orderPrint collated copies Select the Copies and Pages pane Use the automatic paper-type sensor Select a paper typeSelect a paper source Select a specific paper type Automatic two-sided printing Resize a document Printer software Print settingsSetup dialog box Print dialog box Manage the printer Mac OS X Set a default printerManage the printer Mac OS X 10.3 and later Add a printer View and change the status of a print job Mac OS X Click Add Printer Users guide Print cartridge combinations MaintenanceInstall print cartridges Selection numbers Ink-backup mode Installation instructions Remove plastic tape Select Power Management Set the auto-off featureAlign the print cartridges Print a test Automatically clean print cartridgesCalibrate color View estimated ink levels Maintain the printer body Manually clean print cartridgesGather cleaning supplies Remove ink from your skin and clothing Maintain print cartridges Prepare to cleanCleaning instructions Store print cartridges HP Printer Utility Mac OS X 10.3 and later Open the HP Printer UtilityHP Printer Utility panes Mac OS X Printer does not print TroubleshootingEthernet problems State of the Link light Task State of the Activity light Cannot open the printers embedded web server EWS Check the Wireless Status light Wireless communication problemsState of the Wireless Status light Task Wireless Status light is on State of the Wireless Status light Problem Printer has the wrong network settingsPrinter communication mode Solution Wireless access point filters MAC addresses WPA Check the printer lights Printer does not printVerify the following Check the printer cable connection Check the print queue Paper jamIf the printer still does not print Printer does not feed paper Paper problemsAccessories? Printer ejects paper Printer is stalled Paper mismatchPrinter prints on multiple sheets at once Print cartridge problems Incorrect print cartridge Printing in ink-backup mode message Print cartridge problem messagePrint cartridge is in the wrong slot message Reload the paper tray Check the printer settingsPhotos do not print correctly Colors are tinted or incorrect Fading occurs on the edges of a photo Part of the photo is fadedPart of the photo is faded Fading occurs near the edges of a photo Images in a connected digital camera do not print PictBridge problemsPictBridge lights are flashing State of the lights Bluetooth printing problems Banners do not print correctly Print quality is poor Blank pages print Print is fadedToo much or too little ink appears on Document is misprinted Problems with borderless documentsToo much or too little ink appears on Streaks appear in a light portion of a photo Image is printed at an angle Photo has unwanted border Ink smearsFading occurs on the edges of a printout Photo has an unwanted border For most paper types For photo paper with a tear-off tab Error messagesProblem with the print cartridge message Out of paper message Printer lights are on or flashing Out-of-paper message If the status light is on and not flashing Print Cartridge Status light is on or flashingIf the status light is on and flashing Document prints slowly If you continue to have problems HP support process Accessories Automatic Two-Sided Printing Accessory duplexer Install the duplexer Automatic two-sided printing Automatic two-sided printing problems Option for two-sided printing cannot be selected Automatic Two-Sided Printing Accessory specifications Install the 250-Sheet Plain Paper Tray Accessory Sheet Plain Paper Tray Two parts Load the 250-Sheet Plain Paper Tray AccessorySet the paper size Users guide 135 Use the 250-Sheet Plain Paper Tray Accessory Load paper Dimensions Auto Two-Sided Print Accessory with Small Paper TraySheet Plain Paper Tray Accessory specifications Weight Print two-sided documents automatically Print postcards Slide the paper-width guide to the left Source Rear tray Configure the printer to feed paper from the In tray Configure the printer to feed paper from the accessoryPrint small photos Print envelopes Users guide 143 Source Rear tray Paper Type Plain paper Paper size is not supported by the duplexer Duplexing specifications Small paper tray specifications Users guide 147 Paper AccessoriesSupplies USB cables Specifications Printer specifications Reduction and elimination Environmental informationEnvironmental statement Recycling Print cartridge recovery Users guide 151 152