If the display is difficult to read, 115 | Dell RW491 manual

TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

C H E C K T H E AC A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power

protection devices, power strips, and extension cables to verify that the computer turns on.

A D J U S T T H E P O W E R P R O P E R T I E S — Search for the keyword sleep in Windows Help and Support.

S W I T C H T H E V I D E O I M A G E — If your computer is attached to an external monitor, press <Fn><F8> to switch the video image to the display.

If the display is difficult to read

A D J U S T T H E B R I G H T N E S S — Press <Fn> and the up- or down-arrow key.

M O V E T H E E X T E R N A L S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R M O N I T O R — If

your external speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor.

E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.

R O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I O N — Eliminate sunlight

glare, which can cause poor picture quality.

A D J U S T T H E W I N D O W S D I S P L A Y S E T T I N G S —

1Click Start → Control Panel→ Appearance and Personalization→ Personalization→ Display Settings.

2Click the area you want to change or click the Display icon. Try different settings for Resolution and Colors.

R U N T H E VI D E O D I A G N O S T I C S T E S T S — If no error message appears and you still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 87, then contact Dell (see "Contacting Dell" on page 164).

S E E "E R R O R M E S S A G E S " — If an error message appears, see "Error Messages" on page 98.

Troubleshooting

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Dell RW491 owner manual If the display is difficult to read, Glare, which can cause poor picture quality, 115

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell XPS M1330 September RW491 Contents Using the System Setup Program Playing Media Using Dell Travel Remote Optional Contents Using the Memory Card Reader Setting Up and Using Networks Mail, Modem, and Internet Problems Dell MediaDirect problems 127 Adding and Replacing Parts Traveling With Your Computer Glossary Drivers and Utilities Media Finding Information Dell Product Information Guide Service Tag and Microsoft Windows Site Dell Support Utility Operating System Media About Your Computer Determining Your Computer’s Configuration Front View About Your Computer C R O P H O N E a N D a U D I O C O N N E C T O R S V I C E S T a T U S L I G H T S Hard drive About Your Computer Left Side View AC adapter port Right Side View Wireless On/Off Switch LED indicator Back View Battery Air vents Bottom View Battery About Your Computer Connecting to the Internet Setting Up Your Computer Setting Up Your Internet Connection Transferring Information to a New Computer Setting Up a PrinterMicrosoft Windows Easy Transfer Printer Cable Connecting a USB Printer Surge Protectors Power Protection Devices Line Conditioners Uninterruptible Power Supplies UPS Using the System Setup Program Diskette Drive Internal HDD Viewing the System Setup ScreenSystem Setup Screen Commonly Used Options USB Storage Device CD/DVD/CD-RW drive Modular bay HDD Computer, Keyboard, and Display Cleaning Your Computer Mouse Touch Pad Media Numeric Keypad Using the Keyboard and Touch PadKey Combinations Dell QuickSet Key Combinations Power ManagementAdjusting Keyboard Settings Microsoft Windows Logo Key Functions Touch Pad Customizing the Touch Pad Adjusting Brightness Using the DisplaySetting Display Resolution and Refresh Rate Using the Display Battery Performance Using a Battery Dell QuickSet Battery Meter Checking the Battery Charge Charge Gauge Microsoft Windows Battery Meter Low-Battery Warning Conserving Battery PowerConfiguring Power Management Settings Using the Sleep Power State Charging the Battery To remove the battery Replacing the Battery Storing a Battery Using a Battery Playing Media Using Multimedia DVD drive includes the following basic buttons Playing Media Using Dell Travel Remote Optional Stop Skip Back Reverse Arrow Left Mute Volume Down Using Blank CDs and DVDs How to Copy a CD or DVDCopying CDs and DVDs CD-Writable/DVD-ROM Drives Helpful Tips Adjusting the Picture Adjusting the Volume Using Dell MediaDirect Enabling the Display Settings for a TV Connecting Your Computer to a TV Using the Hdmi Connector Enabling the Audio Settings for a TV Using Multimedia ExpressCard Blanks Using ExpressCards Installing an ExpressCard Removing an ExpressCard or Blank Using ExpressCards Installing a Memory Card Using the Memory Card ReaderMemory Card Blanks Removing a Memory Card or Blank Connecting a Network or Broadband Modem Cable Setting Up and Using NetworksThen click Help and Support What You Need to Establish a Wlan Connection Setting Up a NetworkWireless Local Area Network Wlan Checking Your Wireless Network Card Setting Up and Using Networks Setting Up and Using Networks Connecting to a Wlan Mobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Enabling/Disabling the Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Dell Wi-Fi Catcher Network Locator Setting Up and Using Networks Securing Your Computer PasswordsSecurity Cable Lock Fingerprint Reader Optional When using passwords, observe the following guidelines If Your Computer Is Lost or Stolen Securing Your Computer Dell Technical Update Service TroubleshootingDell Diagnostics During the assessment, answer any questions that appear Insert your Drivers and Utilities media Express Test first to increase the possibility of tracing Dell Support Center Configuration Dell Support Dell PC CheckUp Dell PC Tune-Up Dell Network Assistant Drive ProblemsDellConnect Or DVD creation software Optical drive problemsHardware Problems in the Windows Vista Operating System on Problems writing to a CD-RW or DVD+/-RW drive Hard drive problems Mail, Modem, and Internet Problems E a D I F F E R E N T T E L E P H O N E L I N E Error Messages Do not use these characters in filenames 100 101 Drive and try again 103 ExpressCard ProblemsIeee 1394 Device Problems Contact the ExpressCard manufacturer External Keyboard problems Keyboard Problems Computer stops responding Lockups and Software ProblemsUnexpected characters Computer does not start Solid blue screen appears Dell MediaDirect problemsMenu to access Dell MediaDirect Help Program stops responding or crashes repeatedly 107 Other software problems Network Problems Memory ProblemsRun the Dell Diagnostics see Dell Diagnostics on 109 Mobile Broadband Wireless Wide Area Network Wwan 110 Power Problems 111 Printer Problems No sound from integrated speakers Scanner ProblemsSound and Speaker Problems Disable mute or re-enable the integrated speakers 113 Touch Pad or Mouse ProblemsNo sound from headphones No sound from external speakers If the display is blank Video and Display Problems Glare, which can cause poor picture quality If the display is difficult to read115 Drivers What Is a Driver?If only part of the display is readable Identifying Drivers Reinstalling Drivers and Utilities117 Using the Drivers and Utilities Media 119 Manually Reinstalling Drivers 120 Restoring Your Microsoft Windows Vista Operating System 121 Using Windows Vista System Restore Troubleshooting 123 Using the Operating System Media 125 126 Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended Tools Before Working Inside Your Computer 129 Hard Drive Removing the Hard Drive Returning a Hard Drive to Dell Replacing the Hard Drive131 Removing the Hinge Covers and Center Control Cover Hinge Covers and Center Control Cover 133 Replacing the Hinge Covers and Center Control Cover Removing the Keyboard Keyboard135 Replacing the Keyboard Removing the Dimm 1 Memory Module Memory137 M2.5 x 5-mm screw 139 Replacing the Dimm 1 Memory Module Removing the Dimm 2 Memory Module 141 Replacing the Dimm 2 Memory Module 143 Subscriber Identity Module Wireless Mini-Cards 145 Removing a Wlan Card Disconnect the antenna cables from the Wlan card Removing a Mobile Broadband or Wwan Card Replacing a Wlan Card147 148 Disconnect the two antenna cables from the Wwan card 149 Replacing a Wwan Card Removing the FCM Flash Cache Module FCM150 151 Internal Card With Bluetooth Wireless TechnologyReplacing the FCM Removing the Card Replacing the Card Coin-Cell Battery152 Replacing the Coin-Cell Battery Removing the Coin-Cell Battery153 154 155 Dell QuickSet 156 157 Traveling With Your ComputerIdentifying Your Computer Packing the Computer Traveling by Air Travel Tips158 Obtaining Assistance Getting Help159 DellConnect Online Services Technical Support and Customer Service Product Information Problems With Your OrderAutoTech Service Automated Order-Status Service Before You Call Returning Items for Warranty Repair or Credit162 163 Contacting Dell 165 Specifications Sdio 166 USB 167 168 169 170 171 172 173 Definition of Dell-Installed Software and PeripheralsAppendix Dell Technical Support Policy U.S. Only 174 FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class B 175 Macrovision Product Notice 176 177 Glossary 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 Video resolution See resolution 193 194 195 Index Index 197 198 199 Index 201 202