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Dell RW491 If the display is difficult to read, Glare, which can cause poor picture quality, 115

Models: RW491

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TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

C H E C K T H E AC A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power

protection devices, power strips, and extension cables to verify that the computer turns on.

A D J U S T T H E P O W E R P R O P E R T I E S — Search for the keyword sleep in Windows Help and Support.

S W I T C H T H E V I D E O I M A G E — If your computer is attached to an external monitor, press <Fn><F8> to switch the video image to the display.

If the display is difficult to read

A D J U S T T H E B R I G H T N E S S — Press <Fn> and the up- or down-arrow key.

M O V E T H E E X T E R N A L S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R M O N I T O R — If

your external speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor.

E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.

R O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I O N — Eliminate sunlight

glare, which can cause poor picture quality.

A D J U S T T H E W I N D O W S D I S P L A Y S E T T I N G S —

1Click Start → Control Panel→ Appearance and Personalization→ Personalization→ Display Settings.

2Click the area you want to change or click the Display icon. Try different settings for Resolution and Colors.

R U N T H E VI D E O D I A G N O S T I C S T E S T S — If no error message appears and you still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 87, then contact Dell (see "Contacting Dell" on page 164).

S E E "E R R O R M E S S A G E S " — If an error message appears, see "Error Messages" on page 98.

Troubleshooting

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Dell RW491 owner manual If the display is difficult to read, Glare, which can cause poor picture quality, 115

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell XPS M1330September RW491 Contents Using the System Setup Program Playing Media Using Dell Travel Remote Optional Contents Using the Memory Card Reader Setting Up and Using Networks Mail, Modem, and Internet Problems Dell MediaDirect problems 127 Adding and Replacing PartsTraveling With Your Computer Glossary Drivers and Utilities Media Finding InformationDell Product Information Guide Service Tag and Microsoft Windows Site Dell Support Utility Operating System Media About Your Computer Determining Your Computer’s ConfigurationFront View About Your Computer C R O P H O N E a N D a U D I O C O N N E C T O R S V I C E S T a T U S L I G H T S Hard drive About Your Computer Left Side ViewAC adapter port Right Side View Wireless On/Off Switch LED indicator Back View Battery Air ventsBottom View BatteryAbout Your Computer Connecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Transferring Information to a New Computer Setting Up a PrinterMicrosoft Windows Easy Transfer Printer Cable Connecting a USB PrinterSurge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power Supplies UPSUsing the System Setup Program Diskette Drive Internal HDD Viewing the System Setup ScreenSystem Setup Screen Commonly Used OptionsUSB Storage Device CD/DVD/CD-RW drive Modular bay HDD Computer, Keyboard, and Display Cleaning Your ComputerMouse Touch PadMedia Numeric Keypad Using the Keyboard and Touch PadKey Combinations Dell QuickSet Key Combinations Power ManagementAdjusting Keyboard Settings Microsoft Windows Logo Key FunctionsTouch Pad Customizing the Touch Pad Adjusting Brightness Using the DisplaySetting Display Resolution and Refresh Rate Using the Display Battery Performance Using a BatteryDell QuickSet Battery Meter Checking the Battery ChargeCharge Gauge Microsoft Windows Battery MeterLow-Battery Warning Conserving Battery PowerConfiguring Power Management Settings Using the Sleep Power State Charging the BatteryTo remove the battery Replacing the BatteryStoring a Battery Using a Battery Playing Media Using MultimediaDVD drive includes the following basic buttons Playing Media Using Dell Travel Remote OptionalStop Skip Back Reverse Arrow Left Mute Volume Down Using Blank CDs and DVDs How to Copy a CD or DVDCopying CDs and DVDs CD-Writable/DVD-ROM Drives Helpful TipsAdjusting the Picture Adjusting the VolumeUsing Dell MediaDirect Enabling the Display Settings for a TV Connecting Your Computer to a TV Using the Hdmi ConnectorEnabling the Audio Settings for a TV Using Multimedia ExpressCard Blanks Using ExpressCardsInstalling an ExpressCard Removing an ExpressCard or Blank Using ExpressCards Installing a Memory Card Using the Memory Card ReaderMemory Card Blanks Removing a Memory Card or Blank Connecting a Network or Broadband Modem Cable Setting Up and Using NetworksThen click Help and Support What You Need to Establish a Wlan Connection Setting Up a NetworkWireless Local Area Network Wlan Checking Your Wireless Network CardSetting Up and Using Networks Setting Up and Using Networks Connecting to a Wlan Mobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Enabling/Disabling the Dell Mobile Broadband Card Connecting to a Mobile Broadband NetworkDell Wi-Fi Catcher Network Locator Setting Up and Using Networks Securing Your Computer PasswordsSecurity Cable Lock Fingerprint Reader Optional When using passwords, observe the following guidelinesIf Your Computer Is Lost or Stolen Securing Your Computer Dell Technical Update Service TroubleshootingDell Diagnostics During the assessment, answer any questions that appear Insert your Drivers and Utilities media Express Test first to increase the possibility of tracing Dell Support Center ConfigurationDell Support Dell PC CheckUp Dell PC Tune-UpDell Network Assistant Drive ProblemsDellConnect Or DVD creation software Optical drive problemsHardware Problems in the Windows Vista Operating System on Problems writing to a CD-RW or DVD+/-RW driveHard drive problems Mail, Modem, and Internet ProblemsE a D I F F E R E N T T E L E P H O N E L I N E Error Messages Do not use these characters in filenames 100 101 Drive and try again 103 ExpressCard ProblemsIeee 1394 Device Problems Contact the ExpressCard manufacturerExternal Keyboard problems Keyboard ProblemsComputer stops responding Lockups and Software ProblemsUnexpected characters Computer does not startSolid blue screen appears Dell MediaDirect problemsMenu to access Dell MediaDirect Help Program stops responding or crashes repeatedly107 Other software problemsNetwork Problems Memory ProblemsRun the Dell Diagnostics see Dell Diagnostics on 109 Mobile Broadband Wireless Wide Area Network Wwan110 Power Problems111 Printer ProblemsNo sound from integrated speakers Scanner ProblemsSound and Speaker Problems Disable mute or re-enable the integrated speakers113 Touch Pad or Mouse ProblemsNo sound from headphones No sound from external speakersIf the display is blank Video and Display ProblemsGlare, which can cause poor picture quality If the display is difficult to read115 Drivers What Is a Driver?If only part of the display is readable Identifying Drivers Reinstalling Drivers and Utilities117 Using the Drivers and Utilities Media 119 Manually Reinstalling Drivers120 Restoring Your Microsoft Windows Vista Operating System121 Using Windows Vista System RestoreTroubleshooting 123 Using the Operating System Media 125 126 Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer 129 Hard DriveRemoving the Hard Drive Returning a Hard Drive to Dell Replacing the Hard Drive131 Removing the Hinge Covers and Center Control Cover Hinge Covers and Center Control Cover133 Replacing the Hinge Covers and Center Control Cover Removing the Keyboard Keyboard135 Replacing the Keyboard Removing the Dimm 1 Memory Module Memory137 M2.5 x 5-mm screw 139 Replacing the Dimm 1 Memory ModuleRemoving the Dimm 2 Memory Module 141 Replacing the Dimm 2 Memory Module 143 Subscriber Identity Module Wireless Mini-Cards145 Removing a Wlan CardDisconnect the antenna cables from the Wlan card Removing a Mobile Broadband or Wwan Card Replacing a Wlan Card147 148 Disconnect the two antenna cables from the Wwan card149 Replacing a Wwan CardRemoving the FCM Flash Cache Module FCM150 151 Internal Card With Bluetooth Wireless TechnologyReplacing the FCM Removing the CardReplacing the Card Coin-Cell Battery152 Replacing the Coin-Cell Battery Removing the Coin-Cell Battery153 154 155 Dell QuickSet156 157 Traveling With Your ComputerIdentifying Your Computer Packing the ComputerTraveling by Air Travel Tips158 Obtaining Assistance Getting Help159 DellConnect Online Services Technical Support and Customer ServiceProduct Information Problems With Your OrderAutoTech Service Automated Order-Status ServiceBefore You Call Returning Items for Warranty Repair or Credit162 163 Contacting Dell 165 SpecificationsSdio 166USB 167168 169 170 171 172 173 Definition of Dell-Installed Software and PeripheralsAppendix Dell Technical Support Policy U.S. Only174 FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class B175 Macrovision Product Notice176 177 Glossary178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 Video resolution See resolution193 194 195 IndexIndex 197 198 199 Index 201 202