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Dell RW491 owner manual 123

Models: RW491

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Restoring the Computer to the Default Factory Configuration

The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first purchased it from Dell. This option appears on Dell computers that were originally pre-installed with Windows Vista® operating system and does not include computers purchased through the Express Upgrade promotion or computers that were upgraded to Windows Vista from a previous version of the Windows® operating systems.

NOTICE: When you restore the computer to the default factory configuration, all data on the hard drive is deleted. Before performing this procedure, back up personal files. If you do not back up personal files, the data is lost.

1Restart the computer. To do this, click Start → → Restart.

2As the computer restarts, press <F8> until the Advanced Boot Options menu appears on the screen.

NOTE: You must press the <F8> key before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

3Press <Down Arrow> to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.

4Specify the language settings that you want, and then click Next.

5Log in as a user who has administrative credentials, and then click OK.

6Click Dell Factory Image Restore.

7In the Dell Factory Image Restore window, click Next.

8Select the Yes, reformat hard drive and restore system software to factory condition checkbox.

9Click Next. The computer is restored to the default factory configuration.

10When the restore operation is completed, click Finish to restart the computer.

Troubleshooting

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Dell RW491 owner manual 123

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell XPS M1330September RW491 Contents Using the System Setup Program Playing Media Using Dell Travel Remote Optional Contents Using the Memory Card Reader Setting Up and Using Networks Mail, Modem, and Internet Problems Dell MediaDirect problems 127 Adding and Replacing PartsTraveling With Your Computer Glossary Drivers and Utilities Media Finding InformationDell Product Information Guide Service Tag and Microsoft Windows Site Dell Support Utility Operating System Media About Your Computer Determining Your Computer’s ConfigurationFront View About Your Computer C R O P H O N E a N D a U D I O C O N N E C T O R S V I C E S T a T U S L I G H T S Hard drive About Your Computer Left Side ViewAC adapter port Right Side View Wireless On/Off Switch LED indicator Back View Battery Air ventsBottom View BatteryAbout Your Computer Connecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Setting Up a Printer Transferring Information to a New ComputerMicrosoft Windows Easy Transfer Printer Cable Connecting a USB PrinterSurge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power Supplies UPSUsing the System Setup Program Diskette Drive Internal HDD Viewing the System Setup ScreenSystem Setup Screen Commonly Used OptionsUSB Storage Device CD/DVD/CD-RW drive Modular bay HDD Computer, Keyboard, and Display Cleaning Your ComputerMouse Touch PadMedia Using the Keyboard and Touch Pad Numeric KeypadKey Combinations Dell QuickSet Key Combinations Power ManagementAdjusting Keyboard Settings Microsoft Windows Logo Key FunctionsTouch Pad Customizing the Touch Pad Using the Display Adjusting BrightnessSetting Display Resolution and Refresh Rate Using the Display Battery Performance Using a BatteryDell QuickSet Battery Meter Checking the Battery ChargeCharge Gauge Microsoft Windows Battery MeterConserving Battery Power Low-Battery WarningConfiguring Power Management Settings Using the Sleep Power State Charging the BatteryTo remove the battery Replacing the BatteryStoring a Battery Using a Battery Playing Media Using MultimediaDVD drive includes the following basic buttons Playing Media Using Dell Travel Remote OptionalStop Skip Back Reverse Arrow Left Mute Volume Down How to Copy a CD or DVD Using Blank CDs and DVDsCopying CDs and DVDs CD-Writable/DVD-ROM Drives Helpful TipsAdjusting the Picture Adjusting the VolumeUsing Dell MediaDirect Enabling the Display Settings for a TV Connecting Your Computer to a TV Using the Hdmi ConnectorEnabling the Audio Settings for a TV Using Multimedia ExpressCard Blanks Using ExpressCardsInstalling an ExpressCard Removing an ExpressCard or Blank Using ExpressCards Using the Memory Card Reader Installing a Memory CardMemory Card Blanks Removing a Memory Card or Blank Setting Up and Using Networks Connecting a Network or Broadband Modem CableThen click Help and Support What You Need to Establish a Wlan Connection Setting Up a NetworkWireless Local Area Network Wlan Checking Your Wireless Network CardSetting Up and Using Networks Setting Up and Using Networks Connecting to a Wlan Mobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Enabling/Disabling the Dell Mobile Broadband Card Connecting to a Mobile Broadband NetworkDell Wi-Fi Catcher Network Locator Setting Up and Using Networks Passwords Securing Your ComputerSecurity Cable Lock Fingerprint Reader Optional When using passwords, observe the following guidelinesIf Your Computer Is Lost or Stolen Securing Your Computer Troubleshooting Dell Technical Update ServiceDell Diagnostics During the assessment, answer any questions that appear Insert your Drivers and Utilities media Express Test first to increase the possibility of tracing Dell Support Center ConfigurationDell Support Dell PC CheckUp Dell PC Tune-UpDrive Problems Dell Network AssistantDellConnect Or DVD creation software Optical drive problemsHardware Problems in the Windows Vista Operating System on Problems writing to a CD-RW or DVD+/-RW driveHard drive problems Mail, Modem, and Internet ProblemsE a D I F F E R E N T T E L E P H O N E L I N E Error Messages Do not use these characters in filenames 100 101 Drive and try again 103 ExpressCard ProblemsIeee 1394 Device Problems Contact the ExpressCard manufacturerExternal Keyboard problems Keyboard ProblemsComputer stops responding Lockups and Software ProblemsUnexpected characters Computer does not startSolid blue screen appears Dell MediaDirect problemsMenu to access Dell MediaDirect Help Program stops responding or crashes repeatedly107 Other software problemsMemory Problems Network ProblemsRun the Dell Diagnostics see Dell Diagnostics on 109 Mobile Broadband Wireless Wide Area Network Wwan110 Power Problems111 Printer ProblemsNo sound from integrated speakers Scanner ProblemsSound and Speaker Problems Disable mute or re-enable the integrated speakers113 Touch Pad or Mouse ProblemsNo sound from headphones No sound from external speakersIf the display is blank Video and Display ProblemsIf the display is difficult to read Glare, which can cause poor picture quality115 What Is a Driver? DriversIf only part of the display is readable Reinstalling Drivers and Utilities Identifying Drivers117 Using the Drivers and Utilities Media 119 Manually Reinstalling Drivers120 Restoring Your Microsoft Windows Vista Operating System121 Using Windows Vista System RestoreTroubleshooting 123 Using the Operating System Media 125 126 Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer 129 Hard DriveRemoving the Hard Drive Replacing the Hard Drive Returning a Hard Drive to Dell131 Removing the Hinge Covers and Center Control Cover Hinge Covers and Center Control Cover133 Replacing the Hinge Covers and Center Control Cover Keyboard Removing the Keyboard135 Replacing the Keyboard Memory Removing the Dimm 1 Memory Module137 M2.5 x 5-mm screw 139 Replacing the Dimm 1 Memory ModuleRemoving the Dimm 2 Memory Module 141 Replacing the Dimm 2 Memory Module 143 Subscriber Identity Module Wireless Mini-Cards145 Removing a Wlan CardDisconnect the antenna cables from the Wlan card Replacing a Wlan Card Removing a Mobile Broadband or Wwan Card147 148 Disconnect the two antenna cables from the Wwan card149 Replacing a Wwan CardFlash Cache Module FCM Removing the FCM150 151 Internal Card With Bluetooth Wireless TechnologyReplacing the FCM Removing the CardCoin-Cell Battery Replacing the Card152 Removing the Coin-Cell Battery Replacing the Coin-Cell Battery153 154 155 Dell QuickSet156 157 Traveling With Your ComputerIdentifying Your Computer Packing the ComputerTravel Tips Traveling by Air158 Getting Help Obtaining Assistance159 DellConnect Online Services Technical Support and Customer ServiceProduct Information Problems With Your OrderAutoTech Service Automated Order-Status ServiceReturning Items for Warranty Repair or Credit Before You Call162 163 Contacting Dell 165 SpecificationsSdio 166USB 167168 169 170 171 172 173 Definition of Dell-Installed Software and PeripheralsAppendix Dell Technical Support Policy U.S. Only174 FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class B175 Macrovision Product Notice176 177 Glossary178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 Video resolution See resolution193 194 195 IndexIndex 197 198 199 Index 201 202