Chapter 3

Using the System

PERSONAL IDENTIFICATION NUMBER

You can set up a Personal Identification Number (PIN) for call-in requests only. Anyone calling the Customer Service Center must provide this PIN to make any changes to your account. You may call the Customer Service Center at any time to set up a PIN.

If you forget your PIN, you will need to call the Customer Service Center. The representative may ask for more information to make sure that you are authorized to make changes to your account.

USING CALLER ID

Caller ID displays on your TV the names of people as they call you if you subscribe to Caller ID from your local phone company. To use this feature, make sure you have a phone line connected to the receiver and that the Caller ID feature is enabled. After you turn on Caller ID, it stays on until you decide to turn it off.

Note: For best performance, make sure your system is properly grounded.

CALLER ID SCREENS

When you receive a call, you will see a Caller ID popup screen.

You can select OK to eliminate the message. If you do nothing, it will disappear after 20 seconds.

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Dish Network Solo 111 manual Using Caller ID