Chapter 5

Reference

 

 

 

 

 

 

Message Number

Possible Reason

What to Do

 

 

 

 

 

 

 

 

• You may have set up the receiver

• It is very important for the receiver to get the latest operating

 

 

061

to accept a transmission (a

software, so let the receiver do so. The “download” may take

 

 

“download”) of the latest

several minutes. Do not disturb or unplug the receiver during

 

 

 

operating software via the

this time.

 

 

 

satellite signal.

 

 

 

 

 

 

 

 

 

• The receiver gives you three

• Wait a few minutes and then try again to enter the password.

 

 

 

chances to enter the correct

Note: The “time out” feature is designed to prevent someone

 

 

074

password. If you fail to do so, the

from trying password after password until he or she happens to

 

 

receiver “times out” and will not

guess the right one and so gains unauthorized access to the

 

 

 

 

 

 

allow you to try again for several

receiver.

 

 

 

minutes.

 

 

 

 

 

 

 

 

 

• You may not have connected the

• Connect the receiver to an active telephone line.

 

 

 

receiver to an active telephone

Make sure that the telephone line to which you connect the

 

 

 

line. Or, the telephone line may

receiver is working properly.

 

 

 

be defective.

Note: To be able to order pay per view programs, you must

 

 

 

 

keep the receiver connected to an active telephone line at all

 

 

078, 079, 080

 

times. If your setup includes more than one receiver, this applies

 

 

 

to each receiver. The receiver uses the telephone line to make

 

 

 

 

toll-free calls, usually in the middle of the night, to send

 

 

 

 

information to the Customer Service Center.

 

 

 

• Maybe the receiver is connected

• Install a DSL filter between the receiver and the telephone

 

 

 

to a DSL (Digital Subscriber

wall jack.

 

 

 

Line) phone line.

 

 

 

 

 

 

 

 

 

• You may have set up the receiver

• If you want to reset the receiver to its factory default settings,

 

 

093

to reset itself back to the “factory

select the Yes option. If not, select the No option.

 

 

defaults,” that is, the settings it

 

 

 

 

had when it was shipped from the

 

 

 

 

factory.

 

 

 

 

 

 

 

 

 

 

 

 

DISHPRO TWIN LNBF

 

 

 

 

 

 

What’s Happening

What’s Wrong

What You Can Do

 

 

 

 

 

 

 

When you run Check Switch, you do not

• The DishPro Twin LNBF may not be

• Check all cable connections in your

 

 

see "Twin" identified as a Device or LNB.

properly connected.

system and run Check Switch again.

 

 

All entries show "X"s.

• Cables may be too long, over 200 feet.

• Make sure cable length between

 

 

 

 

 

 

 

receiver and DishPro Twin does not

 

 

 

 

exceed 200 feet. Rerun check switch.

 

 

 

• Cables may not be rated for 2150 MHz.

• Make sure cable is rated for 2150 MHz.

 

 

 

• You may have DishPro Adapter

Rerun check switch.

 

 

 

• Remove the DishPro Adapter; this

 

 

 

installed on a DishPro receiver.

 

 

 

 

device is only for non-DishPro

 

 

 

• May have a non-DishPro switch or LNB

receivers. Rerun check switch.

 

 

 

• Remove any non-DishPro switches/

 

 

 

or incompatible accessory device* in

 

 

 

the system.

LNBs or incompatible accessory

 

 

 

 

devices* from the system. All LNBs

 

 

 

 

and switches must be DishPro. Rerun

 

 

 

 

check switch.

 

 

 

 

 

 

 

When you run Check Switch, you see

• The DishPro Twin LNBF is connected

• Check the point dish/signal screen to

 

 

"Twin" identified as the Device/LNB and

but no satellite signal is present.

confirm you have satellite signal. If not,

 

 

Satellite shows "Conn" but you do not see

 

check your dish antenna to ensure the

 

 

"Satellite Reception Verified".

 

DishPro Twin is installed properly, the

 

 

 

 

dish is pointed/peaked on the satellite

 

 

 

 

signal and there is nothing blocking the

 

 

 

 

signal path to the dish. Rerun check

 

 

 

 

switch.

 

 

 

 

 

 

 

When you run Check Switch, you see

• The DishPro Twin is connected but

• Check the cable path between the

 

 

"Satellite Reception Verified" but you see

something in the system may be

DishPro Twin and the receiver and

 

 

"Feed" instead of "Twin" identified as the

blocking the switch commands.

remove any incompatible accessory

 

 

Device/LNB.

 

devices*. Rerun check switch.

 

 

 

 

 

 

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Image 78
Dish Network Solo 111 manual Dishpro Twin Lnbf