EPSON Stylus Pro GS6000 User’s Guide
Problem Solver
When the maintenance request error occurs
A maintenance request warns you to replace the consumables with a new one very soon. If MAINTENANCE REQUEST XXXX is displayed on the LCD panel, contact your dealer and tell them the maintenance request code. If you continue to use the printer, the service call error occurs.
When the service call error occurs
A service call error occurs when:
❏The carriage lock is not removed from the print head.
❏The power cord is not plugged properly into the electrical outlet or the power connector of the printer.
❏A fatal error has occurred.
When a service call has occurred, SERVICE CALL ERROR NNNN appears and the printer stops printing. Turn off the printer, and check if the carriage lock is removed. If it is removed, then check that the power cord is plugged properly into the electrical outlet or the power connector of the printer. Plug the power cord properly and then turn on the printer. If the service call error is cleared, you can continue to use the printer. If the same service call error is displayed on the LCD panel, contact your dealer for assistance. Tell them the service call code is "NNNN".
Troubleshooting
Cannot print at all
Does not work at all after turning on the printer
Cause | What to do |
|
|
Is the power cable connected to | Make sure the power cord is securely plugged into electrical outlet or |
the plug? | the printer. |
| See Unpacking and Setup Guide |
|
|
Does the AC power supply provide | Connect the cable to another outlet. |
the specified voltage? | See Unpacking and Setup Guide |
| |
|
|
Is the front cover open or paper | Close the front cover. |
lever raised? | Lower the paper lever. |
| |
|
|
Is the maintenance cover open? | Close the maintenance cover. |
| |
| |
|
|
75