EPSON Stylus Pro GS6000 User’s Guide

Problem Solver

Does not work after loading the paper

Cause

What to do

 

 

Is the front cover open or paper

Close the front cover.

lever raised?

Lower the paper lever.

 

See “Setting roll paper” on page 35

 

 

Is the maintenance cover open?

Close the maintenance cover.

 

See “Cleaning the cleaning wiper” on page 60

 

See “Cleaning around the print head” on page 62

 

 

Is the paper loaded at an angle?

Load the paper straight.

 

See “Setting roll paper” on page 35

 

 

Is the ink cartridge inserted?

Insert the ink cartridge.

 

See “Replacing ink cartridges” on page 57

 

 

Are you using the recommended

Use the recommended paper.

paper?

For details of the recommended paper, contact your local Epson

 

 

customer support.

 

 

Is the printer being used in an

Only use the printer in an environment that is specified for use.

environment other than the one

See Unpacking and Setup Guide

specified, such as in direct sunlight?

 

 

 

When data is sent from the computer, an error occurs at the printer and nothing is printed

Cause

What to do

 

 

Is the type of printer selected

Check that the printer type settings on the computer side and printer

correctly at the computer?

side are the same.

 

 

Are the interface requirements and

 

command mode the same on the

 

computer side and printer side?

 

 

 

Cannot use the computer online using LAN

Cause

What to do

 

 

Is the network interface cable

Confirm the types of the cross and straight cables, and connect the

connected correctly?

network interface cable correctly.

 

See Unpacking and Setup Guide

 

 

Are the network settings configured

Configure the network settings correctly.

correctly?

See “NETWORK SETUP” on page 26

 

 

 

Match the printer’s network settings

Match this product’s network settings with the computer side

with the computer side

environment.

environment.

See “System Requirements” on page 88

 

 

 

Does the Power light on the LCD

If the Power light does not flash, contact the computer

panel flash after sending printing

manufacturer.

data from the computer?

 

 

 

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