Epson GS6000 Paper-relatedtroubleshooting

EPSON Stylus Pro GS6000 User’s Guide

Problem Solver

Paper-related troubleshooting

Note:

If the paper is jammed or torn, see the following section to remove it. “The paper is jammed” on page 81

The paper slips or is torn during initialization

Cause	What to do
Are you using the recommended	Use the recommended paper.
paper?	For details of the recommended paper, contact your local Epson
	customer support.
Is the loading position of the paper	Set the paper correctly.
correct?	See “Setting roll paper” on page 35
Is the roll paper set correctly?	Set the roll paper correctly.
	See “Loading roll paper” on page 32
Are there any foreign materials such	Clean the pressurizing roller.
as paper attached to the	See “Cleaning inside of the printer” on page 69
pressurizing roller?
Is the printer being used in an	Only use the printer in an environment that is specified for use.
environment other than the one
specified, such as in direct sunlight?
Are you using folded, torn or rolled	Replace the paper.
paper?	See “Cautions on handling paper” on page 40
Does the paper bend?	Use the recommended paper. When using paper other than the
	dedicated one, set the Paper Suction in the Paper Setup menu.
	For details of the recommended paper, contact your local Epson
	customer support.
	See “Details of PAPER SETUP” on page 21

The paper is crumpled during initialization

Cause	What to do
Are you using the recommended	Use the recommended paper. For details of the recommended
paper?	paper, contact your local Epson customer support.
Is the loading position of the paper	Set the paper correctly.
correct?	See “Setting roll paper” on page 35
Is the paper loaded at an angle?	Set the paper straight.
	See “Setting roll paper” on page 35
Are there any foreign materials such	Clean the pressurizing roller.
as paper attached to the	See “Cleaning inside of the printer” on page 69
pressurizing roller?
Is the printer used in an environment	Only use the printer in an environment that is specified for use.
other than the one specified, such
as near an air conditioner?
Are you using folded, torn or rolled	Replace the paper.
paper?	See “Cautions on handling paper” on page 40

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