Epson GS6000 manual 74

EPSON Stylus Pro GS6000 User’s Guide

Problem Solver

Error messages	Description	What to do
PAPER ERROR	The paper is not	Release the paper lever, and set the paper
LOAD PAPER PROPERLY	loaded correctly.	correctly.
REFER TO THE MANUAL		See “Using Roll Paper” on page 32
PAPER OUT	No paper is loaded in	Load paper correctly.
LOAD PAPER	the printer.	See “Using Roll Paper” on page 32
	The paper is not	Set the paper lever to the released position,
	ejected properly.	and remove the paper.
	The roll paper runs out	Load a new roll paper.
	while printing is in
	progress.
F/W INSTALL ERROR	The printer fails to	Restart the printer, and then update the
UPDATE FAILED	update the firmware.	firmware using EPSON LFP Remote Panel
RESTART THE PRINTER		again.
PAPER JAM	The paper is jammed.	Remove the jammed paper.
REMOVE PAPER		See “The paper is jammed” on page 81
CARRIAGE LOCKED	Print head is locked.	Remove the protective materials from the
RELEASE THE CARRIAGE LOCK		print head to release the print head.
		See Unpacking and Setup Guide
PRINTER ERROR	Some errors have	Turn the printer off, and after a while turn it on
RESTART THE PRINTER	occurred.	again.
MAINTENANCE REQUEST NNNN	A part used in the	Note the code and contact your dealer.
	printer has nearly	See “When the maintenance request error
	reached the end of its
		occurs” on page 75
	life. "NNNN" shows the
	code of the part.
SERVICE CALL ERROR NNNN	If 1133 or 1137	Remove the protective materials from the
PLEASE CONTACT TO THE REPAIR	appears, the print	print head to release the print head.
CENTER	head may be locked.	See Unpacking and Setup Guide
		If the print head is already removed, turn the
		printer off, and plug the power cord into the
		electrical outlet or the AC inlet of the printer
		properly, and then turn the printer on and off a
		few times.
	If 3000 appears, the	Turn the printer off. Plug the power cord into
	power cord is not	the electrical outlet or the AC inlet of the
	plugged into the	printer properly. Then, turn the printer on and
	electrical outlet or the	off a few times. If this message appears on the
	AC inlet of the printer	LCD panel again, note the code and contact
	properly.	your dealer.
		See “When the service call error occurs”
		on page 75
	A fatal error has	Turn the printer off, leave it for a while, and turn
	occurred.	the printer on again. If this message appears
		on the LCD panel again, note the code and
		contact your dealer.
		See “When the service call error occurs”
		on page 75

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