Epson GS6000 Printing-relatedtroubleshooting

EPSON Stylus Pro GS6000 User’s Guide

Problem Solver

Printing-related troubleshooting

Note:

Proper print quality may not be obtained with the paper other than the recommended one.

Printing is partially stained or incomplete

Cause	What to do
Does the paper contain moisture?	Replace it with new paper.
	See “Replacing Roll Paper” on page 39
Are you using folded or wrinkled
paper?
Does the paper bend?	Use the recommended paper. When using paper other than the
	dedicated one, set the Paper Suction in the Paper Setup menu.
	For details of the recommended paper, contact your local Epson
	customer support.
	See “Details of PAPER SETUP” on page 21

The printing position is incorrect (some parts of the paper cannot be printed on)

Cause	What to do
Is the loading position of the paper	Set the paper correctly.
correct?	See “Setting roll paper” on page 35
Did you set up the origin and print	Cancel or reset the settings of the origin and print position.
position?

Printing is blurred

Cause	What to do
Are you using the recommended	Use the recommended paper.
paper?	For details of the recommended paper, contact your local Epson
	customer support.
Are you using a thick or thin paper?	Use the recommended paper.
	For details of the recommended paper, contact your local Epson
	customer support.
Is the paper printed on the printing	Confirm the printing surface of the paper and set it correctly.
surface?	See “Using Roll Paper” on page 32
Did you perform head alignment?	Perform head alignment.
	See “Print head alignment” on page 47
Did you perform Paper Feed	Perform paper feed adjustment.
Adjustment?	See “Adjusting Paper Feed” on page 48
Is each heater set to the	Set it to the appropriate temperature.
appropriate temperature?	See “Details of PAPER SETUP” on page 21
Is the head height set to High?	Return the head height to "Normal (Low)".
	See “Head height adjustment” on page 42

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