EPSON Stylus Pro GS6000 User’s Guide

Problem Solver

The wrong paper size is set during initialization

Cause

What to do

 

 

Are you using the recommended

Use the recommended paper.

paper?

For details of the recommended paper, contact your local Epson

 

 

customer support.

 

 

Is the paper loaded at an angle?

Set the paper straight.

 

See “Setting roll paper” on page 35

 

 

When the paper is set, does it curl

Straighten the paper or set a new paper.

upward?

See “Setting roll paper” on page 35

 

 

 

Is the printer used in an environment

Only use the printer in an environment that is specified for use.

other than the one specified, such

See “Loading roll paper” on page 32

as near an air conditioner?

 

 

 

Are you using paper that has been

Use a new paper.

printed on already?

See “Paper type” on page 40

 

 

 

Paper jams frequently occur

Note:

If paper other than the recommended one is used, correct paper feed adjustment cannot be assured.

Cause

What to do

 

 

Are you using the recommended

Use the recommended paper.

paper?

For details of the recommended paper, contact your local Epson

 

 

customer support.

 

 

Is the paper used in an environment

Use the paper in a dedicated environment.

other than the one specified?

See “Cautions on handling paper” on page 40

 

 

 

Are you using old paper?

Replace it with new paper.

 

See “Replacing Roll Paper” on page 39

Are you using folded or wrinkled

 

paper?

 

 

 

Does the paper bend?

Use the recommended paper. When using paper other than the

 

dedicated one, set the Paper Suction in the Paper Setup menu.

 

For details of the recommended paper, contact your local Epson

 

customer support.

 

See “Details of PAPER SETUP” on page 21

 

 

The paper veers during printing

Cause

What to do

 

 

Are you using the recommended

Use the recommended paper.

paper?

For details of the recommended paper, contact your local Epson

 

 

customer support.

 

 

Is the loading position of the paper

Set the paper correctly.

correct?

See “Setting roll paper” on page 35

 

 

 

Is the roll paper set correctly?

Set the roll paper correctly.

 

See “Loading roll paper” on page 32

 

 

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