Problem Solving

This section explains how to interpret the projector’s status lights, solve problems with the picture and remote control, and contact technical support.

What To Do When the Lights Come On or Flash

The lights on top of the projector and 3D glasses indicate the projector’s status and let you know when a problem occurs.

If the projector isn’t working correctly, first press the P power button, let the projector cool down, and unplug the power cord. Then plug the power cord back in and turn on the projector. If this doesn’t solve the problem, check the status lights on top of the projector.

Note: If the power button and light don’t come on, they may have been turned off using the Illumination setting (see page 58).

Lights indicating normal operation

Light state

Cause and solution

 

 

All lights are off

The projector is turned off. If necessary, connect the power cord.

 

 

Power button is on,

The projector is in standby mode. Press the P power button on

power light is off

the projector or the On button on the remote control to turn it on.

 

 

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Epson 3020E, HC3020, PowerLite Home Cinema 3020e manual Problem Solving, What To Do When the Lights Come On or Flash